Due to the ongoing developments on the COVID-19 pandemic, stores located in California and other states where "Stay at Home" orders have been issued cannot operate business as usual. Any pending orders will be processed on or after 05/15/2020. Thank you for your understanding.Contact USA CRE8TIONS for more information. If you are unable to contact the store, please contact LA Showroom - Ruth at 213-797-6894 or [email protected] and indicate which store you are trying to reach.
We are currently not accepting online orders. For more information please contact us.
In general, all sales are considered final. All claims, including non-defective item returns, must be made within five (5) days after receipt of goods. Please contact us for a Return Authorization (RA) number as goods will NOT be accepted without prior authorization from our company. Any returns or credits will NOT be issued without a RA number. All RA requests will be authorized or declined within 30 days of the receipt of merchandise. A restocking fee of up to 30% of the value of the merchandise may be imposed on non-defective returns. Please contact us for our policy on damaged or defective item returns.
Cancellation Policy
Cancellation Policy
Please inquire about this store's cancellation policy.
To cancel orders placed with us, please contact us by phone or by sending a message through the "Message" system accessible at the top of any page. Cancellation requests should be made within the same day the order was placed. Cancellations require authorization before order completion and we reserve the right to charge up to 15% of the value of the canceled merchandise for handling. Confirmed cancellations will be reflected in the "Order Status" section under "Status" after they have been approved.
