2 Hearts is a women's contemporary apparel company started by two sisters and based in the heart of Los Angeles Fashion District. ALL our styles are proudly Made in LOS ANGELES, USA. Our aesthetic is derived from producing timeless pieces that complement the confident, fashion-forward woman. 2 Hearts delivers classic and versatile closet staples for women of all ages.
Contact Information
Address: 1015 Crocker St, Suite R20 Los Angeles, CA 90021
In general, all sales are considered final. All claims, including non-defective item returns, must be made within five (5) days after receipt of goods. Please contact us for a Return Authorization (RA) number as goods will NOT be accepted without prior authorization from our company. Any returns or credits will NOT be issued without a RA number. All RA requests will be authorized or declined within 30 days of the receipt of merchandise. A restocking fee of up to 30% of the value of the merchandise may be imposed on non-defective returns. Please contact us for our policy on damaged or defective item returns.
Shipping Policy
WAREHOUSE HOURS: As of Saturday, March 21st, our warehouse will ONLY be open on TUESDAYS and THURSDAYS to ship out online orders only. We will NOT be open to the public. Please note that any orders received after 12pm will be shipped out on the following open warehouse day. We will continue to monitor and evaluate guidance from local, state, and federal officials and will communicate with you frequently. We will keep all our valued customers updated on any changes to this current situation. SHIPPING NOTICE: As the situation with COVID-19 continues to evolve, 2 Hearts is dedicated to doing our part in slowing community spread. All showroom/administrative employees will continue to work remotely from the safety of their homes and can be reached via EMAIL. Reaching us via EMAIL will be the quickest and most efficient means of communication to get any questions or concerns addressed. From the bottom of our hearts, 2 Hearts thanks you in advance for your patience and understanding!
Cancellation Policy
Cancellation Policy
To cancel orders placed with us at 2 Hearts, please contact us by phone or by sending a message through the "Message" system accessible at the top of any page. Cancellation requests should be made within the same day the order was placed. Cancellations require authorization before order completion and we reserve the right to charge up to 15% of the value of the canceled merchandise for handling. Confirmed cancellations will be reflected in the "Order Status" section under "Status" after they have been approved.
