Important 2019 Holiday Season Information: Our office will be closed starting December 22nd, 2018 through January 2nd, 2019. We will be back in the office starting Wednesday, Jan 3rd at 9am PST. -Any orders received by December 21, 2018 before 2pm PST will be shipped out same day. -Any orders received after this time will be shipped out or available for pick up starting January 3rd, 2019. We are still reviewing all emails/orders during this time and will respond to any important business matters or questions about orders. Thank you so much for purchasing with 2 Hearts and being patient with us through the holiday season break. Wishing you a Happy Holidays and we can't wait to see you guys in the New Year!
2 Hearts is a women's contemporary fashion wholesale company based in the heart of Los Angeles Fashion District with all styles being Made in USA. Our aesthetic is derived from producing pieces that complement the confident, fashion-forward women. 2 Hearts delivers timeless and versatile closet staples for women of all ages.
Contact Information
Address: 1015 S. Crocker St. #R-28 Los Angeles, CA 90021
In general, all sales are considered final. All claims, including non-defective item returns, must be made within five (5) days after receipt of goods. Please contact us for a Return Authorization (RA) number as goods will NOT be accepted without prior authorization from our company. Any returns or credits will NOT be issued without a RA number. All RA requests will be authorized or declined within 30 days of the receipt of merchandise. A restocking fee of up to 30% of the value of the merchandise may be imposed on non-defective returns. Please contact us for our policy on damaged or defective item returns.
Shipping Policy
Orders will generally be shipped within 1-3 business days after receipt of full payment and depending on availability of goods. Orders will be shipped by the selected shipping method chosen at the time the order was placed, unless other arrangements have been made. A single order may not be shipped to multiple shipping addresses.
Cancellation Policy
Cancellation Policy
To cancel orders placed with us at 2 Hearts, please contact us by phone or by sending a message through the "Message" system accessible at the top of any page. Cancellation requests should be made within the same day the order was placed. Cancellations require authorization before order completion and we reserve the right to charge up to 15% of the value of the canceled merchandise for handling. Confirmed cancellations will be reflected in the "Order Status" section under "Status" after they have been approved.
