Distributors of various labels.
Thank you for visiting us during this crisis. We just wanted to let our customers know that we will still be receiving orders but shipments will be delayed. We appreciate your patience during this issue. If you have any special requests, please mention them in the comments section of your order and we will try our best to comply.
1020 Crocker St.
Los Angeles, CA 90021
Business Hours (PST):
Mon-Fri: 8:30AM - 5:00PM
Shipping & Return Policy
All sales are final. If an exchange or return for store credit is deemed necessary, we will only accept items in their original condition ( i.e original packaging and tags, with no stickers or marks). We will also require a photograph of the damaged item(s). The request must be made within 3 days of the merchandise receipt by email. The Customer is responsible for any shipping costs.
All authorized returns and exchanges will subject to a minimum of 15% restocking fee. Unauthorized returns will subject to a minimum of 30% restocking fee.
Damage claims or any discrepancies on invoices must be requested by email within 3 days of the merchandise receipt.
Any special orders placed will require a deposit of 30% of the total invoice. If for any reason we are unable to fulfill your order, the initial deposit will be refunded in full.
Orders will generally be shipped within two (2) - three (3) business days after receipt of full payment and depending on availability of goods. Orders will be shipped by the selected shipping method chosen at the time the order was placed, unless other arrangements have been made. A single order may not be shipped to multiple shipping addresses.
Girly is not responsible for lost packages. We will do everything in our power to help with the claim investigation but once the package leaves our hands, it is the duty of the shipping company. Insurance for packages MUST be requested if desired. UPS provides up to $100 insurance by default and USPS Priority provides $50 while Express packages are insured up to $100. If you would like us to call with quotes before ship, please notify us in the comments section of your order.
If an order cancellation is necessary, please request one by email. All cancellations must be confirmed via email to be deemed valid. All cancellations must be made by 4 pm the same day that the order is placed.