About Broadway Sun Ben Trading
Distributors of various labels.
Broadway Sun Ben Trading is a family run wholesaler that has been proudly selling men's and women's fashion accessories for over 30 years. With the wholesale showroom located in the heart of New York City, we work directly with factories in Asia to produce timeless and trendy products that fit every budget and every season. With warehouses located in New York City, products ship directly from the United States. From sunglasses, hats, scarves, hair clips, sarongs and kimonos and knit ponchos, Broadway Sun Ben has the style to fit your customers. We have been in business since 1980 and have had over one million successful deals and over ten thousand satisfied customers.
Our goal is to make our customers happy, and we are dedicated to customer service, quality products, prompt shipping and low pricing. Whether you are a first time shopper, or a regular customer of Broadway Sun Ben Trading, Inc., buying for resale, your business is always appreciated.
821 Sixth Ave, 2nd FL
New York, NY 10001
Business Hours (EST):
Mon-Fri: 8:30AM - 5:00PM
Broadway Sun Ben Trading's Return Policy
In general, all sales are considered final. All claims, including non-defective item returns, must be made within five (5) days after receipt of goods. Please contact us for a Return Authorization (RA) number as goods will NOT be accepted without prior authorization from our company. Any returns or credits will NOT be issued without a RA number. All RA requests will be authorized or declined within 30 days of the receipt of merchandise. A restocking fee of up to 30% of the value of the merchandise may be imposed on non-defective returns. Please contact us for our policy on damaged or defective item returns.
Broadway Sun Ben Trading's Cancellation Policy
To cancel orders placed with us at Broadway Sun Ben Trading, please contact us by phone (212) 725-8881 or by sending a message through the "Message" system accessible at the top of any page. Cancellation requests should be made within the same day the order was placed. Cancellations require authorization before order completion and we reserve the right to charge up to 15% of the value of the canceled merchandise for handling. Confirmed cancellations will be reflected in the "Order Status" section under "Status" after they have been approved.
Broadway Sun Ben Trading's Shipping Policy
Orders will generally be shipped same day (for orders received by 12pm EST) or next business day after receipt of full payment and depending on availability of goods. Orders will be shipped by the selected shipping method chosen at the time the order was placed, unless other arrangements have been made. For the cheapest shipping option for lightweight items or for small orders, shipping via USPS ground is the most economical (and includes tracking).
Shipping via UPS ground generally costs between $8-$20, depending on order size. Shipping costs are passed directly to the retailer.
A single order may be shipped to multiple shipping addresses, upon request (standard shipping charges will apply).