About Lady's World
Manufacturers of Lady's World
Lady Charm Wholesale is an import and wholesale business carrying women's fashion apparel and children's clothing.
11538 Harry Hines Blvd #A1
Dallas, TX 75229
Business Hours (CST):
Mon-Fri: 10:00AM - 6:30PM
Sat: 10:00AM - 6:30PM
Shipping & Return Policy
In general, all sales are considered final. All claims, including non-defective item returns, must be made within five (5) days after receipt of goods. Please contact us for a Return Authorization (RA) number as goods will NOT be accepted without prior authorization from our company. Any returns or credits will NOT be issued without a RA number. All RA requests will be authorized or declined within 30 days of the receipt of merchandise. A restocking fee of up to 30% of the value of the merchandise may be imposed on non-defective returns. Please contact us for our policy on damaged or defective item returns.
-Flat rate fees apply to all US continental states. The shipping amount is calculated based on purchase totals. To make things easy, we have divided up our purchase totals into levels. Purchase totals ranging from $100 - $199, will have a shipping fee of about $15. Totals from $200 - $299 will have a shipping fee of about $23. Totals from $300 - $399, will have a shipping fee of about $31, and so on. For each purchase level after the first, $8 will be added onto the shipping fee for the previous purchase level.
We are a wholesale store, your satisfaction is very important for us. We want you to be pleased with our merchandise, here are a few things you need to know about orders & returns.
1. We do not exchange season garments or accessories, Christmas, Easter, Saint Patricks, Valentines, 4th of July, Halloween, Thanksgiving, Etc.....
2. We only exchange if there is a factory defect, within 7 days after receiving your order.
3. If you would like to exchange something that runs a bit small there will be a re-stocking fee of 15%.
( If authorized by staff)
4. You will need to pay for the shipping.
5. Shipping is never refundable.
6. Unauthorized returns will not be accepted
7. All Texas residents must have a sales tax certificate/ permit.
If you need any further assistance Please feel free to call us.
Kids department: (469) 260-9099 / (214) 613-5197
Ladies department: (972) 241-0883 / (469) 401-5338