About Wona Trading
Distributors of various labels.
Wona Trading, Inc. has become a True Staple in the Heart of New York City as the Top Wholesale Fashion Jewelry and Accessories destination. Founded in 2004, (with our website shortly thereafter), our company's continued pride is in offering quality products at competitive prices. Our Commitment in supplying our customers with the latest trends and largest seasonal selections has kept our company growing. Our success is largely based on keeping our long-term relationships and building new ones by always listening to the needs of our clients and by providing outstanding customer service!
37 W. 28th St.
New York, NY 10001
Business Hours (EST):
Mon-Fri: 8:00AM - 4:30PM
Sat: 7:00AM - 1:00PM
Shipping & Return Policy
In general, all sales are considered final. All claims, including non-defective item returns, must be made within five (7) days after receipt of goods. Please contact us for a Return Authorization as goods will NOT be accepted without prior authorization from our company. Any returns or credits will NOT be issued without prior confirmation of return. All RA requests will be authorized or declined within 30 days of the receipt of merchandise. A restocking fee of up to 30% of the value of the merchandise may be imposed on non-defective returns. Please contact us for our policy on damaged or defective item returns.
Orders will generally be shipped Same Day or within two (2) - three (3) business days after receipt of full payment and depending on availability of goods. Orders will be shipped by the selected shipping method chosen at the time the order was placed, unless other arrangements have been made. A single order may not be shipped to multiple shipping addresses.
If it is a RUSH ORDER, please ensure to leave a comment on the order and also communicate with us via Phone, Email, or Message.
To cancel orders placed with us at Wona Trading, please contact us by phone or by sending a message through the "Message" system accessible at the top of any page. Cancellation requests should be made within the same day the order was placed and before the status is "SHIPPED." Cancellations require authorization before order completion and we reserve the right to charge up to 15% of the value of the canceled merchandise for handling. Confirmed cancellations will be reflected in the "Order Status" section under "Status" after they have been approved.