About Win Win Apparel
Manufacturers of Win Win Apparel
Welcome to Win Win Apparel. We are a fairly new company, established in Spring of 2014, striving to become one of the most sought out junior/young contemporary brand. One of our main objectives are to consistently exceed the expectation of our consumers. We hope to continually improve in all aspects of our company such as customer service, style, and design.
807 E. 12th St. #146
Los Angeles, CA 90021
Business Hours (PST):
Mon-Fri: 8:30AM - 5:30PM
Shipping & Return Policy
All merchandise must be counted and carefully inspected upon receipt. We are not responsible
for any goods altered from original delivered form. All claims or demands for defective
merchandise must be made in writing via email/fax to our Returns Department at
[email protected] within 7 days of receipt.
All returns require an RA # (Return Authorization #) from our Returns Department for your
claim to be processed. Absolutely no returns will be accepted without an RA #. All credits will
be applied as store credit. Credit Card refunds cannot be issued.
The buyer must pay all costs related to return shipping charges. It is your responsibility to
ensure the secure packaging of returned merchandise to prevent any damage during the
shipping process. We will not be liable for any costs associated with the damage or loss of any
returned merchandise during transit. Prepaid return shipping will only be provided for
There is a 15% restocking fee for any items returned without an RA #, returned past the grace
period, or returned without its original packaging.
Orders will generally be shipped within two (2) - three (3) business days after receipt of full payment and depending on availability of goods. Orders will be shipped by the selected shipping method chosen at the time the order was placed, unless other arrangements have been made. A single order may not be shipped to multiple shipping addresses.
If cancellations and/or changes to the order are necessary, it must be made by written request
to [email protected] within 48 hours of ordered date. Cancellations require authorization before order completion and we reserve the right to charge up to 15% of the value of the canceled merchandise for handling. Confirmed cancellations will be reflected i the "Order Status" section under "Status" after they have been approved.