About Vanilla Bay
Manufacturers of Vanilla Bay
Vanilla Bay is the destination for chic and young contemporary fashion. We design and produce clothing to make you feel confident, sexy, and stylish. We aim to create clothing that will become part of your everyday style. Find a great selection of styles in regular and plus sizes in our collection. We proudly carry high-quality products and the best prices possible.
125 E. 32nd St
Los Angeles, CA 90011
Business Hours (PST):
Mon-Fri: 9:00AM - 5:30PM
Shipping & Return Policy
* All sales are not subject to a refund. In some cases, only merchandise exchanges or store credit may be issued.
* No store credit is issued after 15 days. (Absolutely no returns for special orders.)
* 20% restocking charge on ALL RETURNED GOODS FOR CREDIT.
* $25.00 charge for any returned checks.
* Claims for any damages must be made within 10 days after receiving the merchandise and all items returned for credit must be in the original packaging with all parts included.
* Price on this invoice does not include shipping and handling fees.
* Shipping and handling fees are non refundable. (Including but not limited to all refused and unaccepted packages)
* Order Cancellation *
(1) Pre-order and back-order items cannot be cancelled.
(2) Any order cancellation request after the order has been shipped will result into a direct/flat restocking fee of 25% from your ordered item.
(3) If you request an order cancellation after 36 hours have passed since the moment you placed an order, your order cannot be cancelled.
Only use UPS.
Pre-order items cannot be cancelled. Order cancellation request, within 36hours of your order confirmation will result into a direct/flat restocking fee of 25% from your order item. However, If you request an order cancellation after the 36hour period, you order cannot be cancelled.