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Special Promotion

FREE GROUND Shipping on orders over $350

FREE GROUND SHIPPING ON ORDERS OVER $350.

Urban X is offering FREE GROUND Shipping on orders over $350. Enter promo code "FreeshipSep" in the comment box at the time of checkout to take advantage of this offer. ADD ME ON YOUR NEXT ORDER! And you will get FREE SHIPPING on your order!

[FREE DOMESTIC SHIPPING]. Limited to the contiguous USA only. Valid for credit card online orders only. This offer cannot be combined with any other offers or promotions.

Offer Expires : Sep 30 2019

*Discounts will be applied AFTER checkout and final confirmation of order. Contact Urban X for details.

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About Urban X

Manufacturers of Urban X


Welcome to Urban X.

Specializing in tie-dye, acid wash, embellishment and graphics. Each design, cut and style is carefully thought of with you in mind. Everything starts with us in house and is produced in the USA.
Questions?
Our customer service team is always happy to help!

Contact Information

Address:
931 E. PICO BLVD STE 119
Los Angeles, CA 90021

Business Hours (PST):
Mon-Fri: 8:30AM - 5:30PM
Sat: Closed
Sun: Closed

Shipping & Return Policy

Return Policy

In general, all sales are considered final. All claims, including non-defective item returns, must be made within five (5) days after receipt of goods. Please contact us for a Return Authorization (RA) number as goods will NOT be accepted without prior authorization from our company. Any returns or credits will NOT be issued without a RA number. All RA requests will be authorized or declined within 30 days of the receipt of merchandise. A restocking fee of up to 30% of the value of the merchandise may be imposed on non-defective returns. Please contact us for our policy on damaged or defective item returns.


Shipping Policy

-Orders made before 2:00 pm Pacific Time (Los Angeles), will be shipped out that day,
-Orders made after 2:00 pm will be shipped out the following day. (Larger orders may take longer to ship out.)
-We use FedEx as our shipping carrier
-Costs vary depending on weight, size, and destination.
-There is a $3.00 handling fee on all shipments.
-Make sure your shipping address is correct before finishing your order.
(We are not held any responsible for lost packages under the condition that the address buyers provided are wrong.)
-There is a $10.00 charge for changing the shipping address. (This is the fee that UPS charges.)
*We DO NOT ship to a P.O. Box address.

Cancellation Policy

Cancellation Policy

If you'd like to cancel or change your order, please contact customer service at (323) 234-1537 or email us
We'll do everything we can to accommodate your request.
But please bear in mind that our order-fulfillment and shipping systems are designed to get orders on their way quickly and efficiently.
Therefore, we cannot change or cancel an order once it has entered the shipping process.