Manufacturers of Urbanista
An urbanista is an urban fashionista.
An urbanista is typically a women who is interested in fashion, especially high end and non-mainstream fashion.
An urbanista is selective, but never snobbish, intellectual, but also street smart.
Urbanista provides unique and fashion forward styles in accessories such as hats, scarves and socks.
Once you complete your outfit with any items from urbanista, you will find that no one else has tried yet.
Don't be followers!
924 Avenue J
Grand Prairie, TX 75050
Business Hours (PST):
Mon-Fri: 8:00AM - 5:00PM
Shipping & Return Policy
If you are not satisfied with your order, we are more than happy to assist you with your return requests.
To file a claim on damaged or returned items, please email us at [email protected]
Returns [refused, unwanted, and damaged item(s)] must be made within 14 days of receiving your
package, for store credit only.
Returns [refused, unwanted, and damaged item(s)] made after 14 days of receiving, will be charged a
20% restocking fee without notice, for store credit only.
Returned items must be in the original unworn condition, with tags attached, and in the manufacturer’s
packaging to avoid a 30% fee without notice.
If the customer received free shipping for the item(s), the customer is responsible for returning at their
Absolutely no returns on special orders. Shipping and handling fees are non-refundable.
Depending on the nature of the claim, customers may cover the expense for return shipping and may
receive store credit.
If a return is sent to us without confirmation, store credit will not be provided.
Once you receive approval to return, please mail the package to:
Attn: Return Department
2910 Avenue F,
Arlington, TX 76011
** New Shipping policy starting 4/15/22
* $100~ $299.99 : $6.95 (shipping rate) + $5 (handling fee)
* $300~ $699.99 : $11.95(shipping rate) + $5 (handling fee)
* $700~ $1,499.99 : $14.95(shipping rate) + $5 (handling fee)
* $1500 & Up : $19.95(shipping rate) + $5 (handling fee)
**No Residential Charge
This offer is valid in all 48 contiguous U.S. states, but not valid in Alaska, Hawaii, and all other U.S. Territories including Guam, American Samoa, Puerto Rico and U.S. Virgin Islands. This rate is available for FEDEX shipping only. NO residential surcharge will be added for all residential areas. $13.50 of COD service charge on each carton will be added for all COD orders. The rate will be applied based on original order amount. In order to apply flat rate amount, we can choose shipping carrier depends on the actual size and weight of a package, therefore, please leave a note if you want to choose any specific carrier. Changes of shipping carrier can occur additional shipping cost. Terms are subject to change without any notice.
Shopping with Urbanista:
* Minimum order $100.00 *
Please do not pre-sale any of our items as we cannot guarantee the quantity you purchase.
The first order has to be paid in full before shipping. COD payment option can be refused depends on buyer's payment history.
All orders will be shipped out within 2 - 3 business days after receipt of full payment and depending on availability of goods.
All products cannot be held without payment.
Same day shipping is not available for orders made in the afternoon.
All orders will be shipped without confirmation when shipments are ready. If a customer requests us to be confirmed, it will take an extra business day.
Any changes of order or additional service requests will occur extra processing days.
We recommend you pre-order not to miss our unique items in limited quantities.
All pre-orders will be shipped without notice as soon as the orders are ready.
If payments of pre-orders are failed, we may cancel the pre-order without notice.
Buyers can not use Urbanista images or brand name to sell their merchandise on any third party websites without our permission.
Customer Care: Monday through Friday 8:00am~12:00pm, 1:00pm~5:00pm(CST)
To cancel orders placed with us at Urbanista, please contact us by phone or by sending a message through the "Message" system accessible at the top of any page. Cancellation requests should be made within the same day the order was placed. Cancellations require authorization before order completion and we reserve the right to charge up to 15% of the value of the canceled merchandise for handling. Confirmed cancellations will be reflected in the "Order Status" section under "Status" after they have been approved.