About TIP TOP KIDS
Manufacturers of TIP TOP KIDS
For over thirty years, Tip Top Kids has been the market leader in providing and beautiful special occasion wear with a focus on quality and value. The founder envisioned a one stop shopping experience with a vast array of unique products that could truly highlight the beauty and sparkle in every individual child. Tip Top Kids offers dresses, suits, tuxedos, and accessories for all occasions including flower girl, communion, christening and pageants. In addition, our collection of shoes, gloves, socks, tiaras, crowns, veils, and jewelry complete any outfit to perfection. Now with the help of her two children, Tip Top Kids continues the tradition of exceptional quality, original designs, and competitive price points without compromise. We are here to create lasting memories and magical moments for all of your events and special occasions.
424 E. Pico Blvd.
Los Angeles, CA 90015
Business Hours (PST):
Mon-Fri: 8:30AM - 5:00PM
Shipping & Return Policy
If you wish to return merchandise for whatever reason, you must send a request to [email protected] within 5 BUSINESS DAYS of receiving the package, according to the tracking number. ABSOLUTELY NO EXCEPTIONS WILL BE MADE.
Your return request email must include:
Item number: Quantity & Color
Reason for return
Photos of the merchandise you wish to return
Once your request has been approved, a Tip Top Kids representative will email our RMA (Return Merchandise Authorization) form. You must fill this form out completely and include in the returned merchandise box.
Merchandise must be shipped back within 2 DAYS of receiving approval from a Tip Top Kids representative. This means you must ship it out within 2 days via USPS GROUND (we will be paying the shipping fee only if the package is sent GROUND), we do not have to receive it within 2 days. If you do not ship within the 2 day period, your return will be cancelled. ABSOLUTELY NO EXCEPTIONS WILL BE MADE.
ALL RETURNED MERCHANDISE WILL BE GIVEN AS STORE CREDIT.
Merchandise must be unworn and in original packaging.
What is your shipping policy?
If an order is placed before 12PM (PST), we will ship it out the next business day, or earlier, if possible. If an order is placed after 12PM (PST), we will ship it out in two business days, or earlier, if possible. All orders will ONLY be shipped out if we have received payment. In cases where there are a lot of pending orders ahead of yours, your shipment may be delayed.
What is your shipping rate?
Shipping rates are estimated during checkout. After the total weight of your complete order has been confirmed, the shipping charge will be adjusted. Depending on the weight of your order, the shipping charge may be more or less than your estimated quote. If it is more, you must make a payment before the order is shipped out. If it is less, you will be refunded the next day after your order is shipped out.
How can I track a package?
A shipping confirmation email will be sent with a tracking number once your order has been shipped out.
What is your shipping policy for 2-Day or 3-Day orders?
2- and 3-day orders must be made before 12PM (PST) in order to be shipped out that day. If a 2- or 3-day order is placed after 12PM (PST) it will be shipped out the next business day.
To cancel orders placed with us at TIP TOP KIDS, please contact us by phone or by sending a message through the "Message" system accessible at the top of any page. Cancellation requests should be made within the same day the order was placed. Cancellations require authorization before order completion and we reserve the right to charge up to 15% of the value of the canceled merchandise for handling. Confirmed cancellations will be reflected in the "Order Status" section under "Status" after they have been approved.