Manufacturers of SWOOP
*** Launching Special Offer : 15% Discount + Free Shipping (Oct/17~Nov/30) ***
Meet the new hype Korea brands in one SWOOP with Global FREE SHIPPING!
'SWOOP (by Hanjin)' is a fashion distributor from Seoul, South Korea.
Our mission is simple: to bring the best of Korean fashion, only available in Korea, right to your doorstep, wherever you are.
Based on Hanjin's extensive global transportation network dating back to 1945, and its fashion specialist team SWOOP's direct supply chain management, we ensure in-time and secure deliveries.
With our vast experience and infrastructure, you can count on us for efficient and safe shipping services.
At 'SWOOP (by Hanjin),' we go beyond just fashion, as we prioritize environmental sustainability and support for a healthy lifestyle.
Discover a diverse range of items that center around easywear, activewear, and sustainability themes.
If you have any questions, feel free to contact us!
15913 S. Main St
Gardena, CA 90248
Business Hours (PST):
Mon-Fri: 5:00PM - 4:00AM
Shipping & Return Policy
In general we do not take any returns but please notify us if there are any discrepancies or damages once your order is received.
You can request a refund or exchange within 5 days of receiving.
When you receive your package, we ask that you examine the contents of the package thoroughly for any damaged merchandise.
If you have any issues, please contact us via email with attached photos at [email protected].
- All unauthorized returns will not be accepted and returned to the sender
- Only Items authorized to be returned will be refunded or exchanged
- Items authorized to be returned must be shipped back to our warehouse within 5 business days after it was delivered.
- Shipping and handling fee is non-refundable.
== FREE GLOBAL SHIPPING by SWOOP ==
We offer free global shipping service to ALL customers on ALL apparel products! (Due to heavy weight & volume shoes & bags are excluded)
[Order Notice] If you have any important information that we should know, please leave a comment in the "Comment box" when placing your order. All apparel products will depart from South Korea and will be delivered within 7 business days from the date of order. For bulk orders or reorders, we will provide you with an estimated delivery date before proceeding. We have two offices for customer service in the United States and South Korea. If you have any questions, please contact us.
? US Office : Delivery-related services (9 am - 5 pm, Los Angeles Time(PST))
? Korea HQ : Overall services (5 pm - 11 pm, Los Angeles Time(PST), 9 am - 5 pm, Korea Time(KST))
? Contact : [email protected]
Cancellations for confirmed orders must be requested through message within order processing period.
You may also contact [email protected] to assist you with the order cancellations.
Once the order is ready to ship or has already been shipped, we can't accept the cancellation of the shipment.