About Shop Basic USA
Manufacturers of Shop Basic USA
Welcome to Shop Basic USA! Your one stop shop for all of your basic fashion needs.
ATTENTION: DUE TO COVID-19 AND THE MAYOR OF LOS ANGELES MANDATING THE CLOSURE OF ALL NON-ESSENTIAL BUSINESSES WE WILL BE CLOSED TEMPORARILY. SORRY FOR ANY INCONVENIENCE THIS CAUSES! WE HOPE EVERYONE STAYS SAFE THROUGH THIS TIME!
Boasting an average 1-2 day turn around time for all orders, we ship your items out asap to make planning and merchandising a breeze. The founder has over 30 years of experience in the apparel industry. He owns his own manufacturing facility in Cambodia which means every step from conception of design to bringing the finished product to Los Angeles is all done in-house with no middle men to deal with. This in turn lets us guarantee that we can provide the finest fabrics and impeccable sewing to create the highest quality women's apparel at an affordable price. Our goal is to exceed our customers' standards, which is why we want to hear from you whether it be compliments or constructive feedback.
Thank you for your interest in our brand and for taking the time to read our company info.
For that, we'd like to offer you a special promotion code! Just mention SHOPBASICFIRST on your order memo and we'll give you $10 off on your first order. Thanks again for giving us a try!
1016 S. Towne Ave Suite #112
Los Angeles, CA 90021
Business Hours (PST):
Mon-Fri: 9:00AM - 5:00PM
Shipping & Return Policy
In general, all sales are considered final. All claims, including non-defective item returns, must be made within five (5) days after receipt of goods. Please contact us for a Return Authorization (RA) number as goods will NOT be accepted without prior authorization from our company. Any returns or credits will NOT be issued without a RA number. All RA requests will be authorized or declined within 30 days of the receipt of merchandise. A restocking fee of up to 30% of the value of the merchandise may be imposed on non-defective returns. Please contact us for our policy on damaged or defective item returns.
To cancel orders placed with us at Shop Basic USA, please contact us by phone or by sending a message through the "Message" system accessible at the top of any page. Cancellation requests should be made within the same day the order was placed. Cancellations require authorization before order completion and we reserve the right to charge up to 15% of the value of the canceled merchandise for handling. Confirmed cancellations will be reflected in the "Order Status" section under "Status" after they have been approved.