About Promesa USA
Manufacturers of Promesa USA
Promesa means "promise"� and that's something we take to heart.
We promise to always look to the future while never forgetting our roots. What began in 1996 as a tiny booth in downtown Los Angeles has grown into a trendsetting fashion brand. As our business grows, so does our passion for fashion and making the world a more beautiful place!
We promise to bring you the latest trends at a great price with amazing quality. We specialize in trendy, casual tops and dresses for fashionable women who love to make a statement!
We promise to stay current. We update our listings daily between 10 am and 3 pm EST. Our team of talented designers is constantly creating, so therea��s always something new to discover!
We promise to make your success a priority. We love our retailers and cherish the relationship we have with them. Please contact us with your comments, questions, and suggestions so that we can help you grow with Promesa!
810 E. Washington Blvd.
Los Angeles, CA 90021
Business Hours (PST):
Mon-Fri: 9:00AM - 4:30PM
Shipping & Return Policy
In general, all sales are considered final. All claims, including non-defective item returns, must be made within five (5) days after receipt of goods. Please contact us for a Return Authorization (RA) number as goods will NOT be accepted without prior authorization from our company. Any returns or credits will NOT be issued without a RA number. All RA requests will be authorized or declined within 30 days of the receipt of merchandise. A restocking fee of up to 30% of the value of the merchandise may be imposed on non-defective returns. Please contact us for our policy on damaged or defective item returns.
If an order cancellation is necessary, a written request to the manufacturer must be approved before any order can be cancelled.