About POLY USA
Manufacturers of POLY USA
Poly USA is a 20 year-old family-owned designer, manufacturer, and wholesaler of bridesmaid dresses, prom, cocktail, evening, marine ball, and special occasion dresses. The company sells an assortment of affordable styles to more than 2,000 stores in the United States and worldwide.
A talented group of designers work to create affordable and fashionable styles for the diverse tastes and occasions. Elegant and luxurious fabrics are hand-selected and embellished with delicate embroidery and beadings to make each POLY USA dress as special and unique as the woman who wears it. POLY USA offers an exclusive collection that features the latest styles and trends.
1635 E. 23rd St.
Los Angeles, CA 90011
Business Hours (PST):
Mon-Fri: 8:00AM - 4:30PM
Shipping & Return Policy
All sales are final. Refunds and exchanges are not allowed for Non-Defective items, All claims must be made within five (5) business days after the order is received. No Return or Exchange will be accepted without an RMA # to request an RMA number simply email or call us at 213-746-0234. Please be sure to let us know in your email: (1) Which item you would like to exchanged and (2) Why you want to exchange it. The RMA number must be written on the outside of the box.
We are Shipping Goods every Monday until normalize situation caused by Covid 19
To cancel orders placed with us at POLY USA, please contact us by phone or by sending a message through the "Message" system accessible at the top of any page. Cancellation requests should be made within the same day the order was placed. Cancellations require authorization before order completion and we reserve the right to charge up to 15% of the value of the canceled merchandise for handling. Confirmed cancellations will be reflected in the "Order Status" section under "Status" after they have been approved.