Manufacturers of Pinkflower

Return Policy

Return Policy

All return request should be made by email within 12 hours of delivery.
There will be a 30% charge for the total item cost for all return request.
Damage/Defective items should be reported within 12 hours of delivery by email.

Shipping Policy

Orders will generally be shipped within seven (7) - ten(10) business days after receipt of full payment and depending on availability of goods. Orders will be shipped by the selected shipping method chosen at the time the order was placed, unless other arrangements have been made. A single order may not be shipped to multiple shipping addresses.

Cancellation Policy

To cancel orders placed with us at Pinkflower, please contact us by phone or by sending a message through the "Message" system accessible at the top of any page. Cancellation requests should be made within the same day the order was placed. Cancellations require authorization before order completion and we reserve the right to charge up to 15% of the value of the canceled merchandise for handling. Confirmed cancellations will be reflected in the "Order Status" section under "Status" after they have been approved.