Manufacturers of Mr Gua

Come shop with us and take advantage of our online customer service, available to answer any questions you may have. We update our store with new products every day at 9:00-10:00 AM and 12:00 PM Los Angeles time, so be sure to bookmark us and check back frequently. We'll do our best to process your orders as quickly as possible, but please be aware that due to high volume, it may take 1-5 business days after payment authorization for your order to ship. Orders are fulfilled on a first-come, first-served basis, and we are unable to accommodate rush shipping requests. Thank you for your understanding.

MRGUA is a fashion brand for women, founded by Mr. GUA with over 20 years of experience in the clothing industry. We offer a selection of stylish women's sweaters, t-shirts, tops, knitwear, jeans, dresses, and more to keep your wardrobe fashionable. Our affordably-priced products represent a redefinition of trends, exceptional design, and high-quality.

Return Policy

1.In general, all sales are considered final. But we also accept non-defective returns.However,A restocking fee of up to 30% of the value of the merchandise may be imposed on non-defective returns. All claims, including non-defective item returns,All returns must be received in original packaging. In Unworn and un "tried on" condition.

2.All claims must be made within (3) days after receipt of goods.To file a claim on damaged or return items, please email [email protected] for your return authorization request. Please include your Invoice# in the subject line and the following information in the body.

Platform LAshowroom
Company Name
Invoice Number
Style Number
Size and Colors
Quantities
Reason for Return
Photos of Defects or Issues

We will reply immediately upon receiving the email. Confirm if it is possible to return the item and provide the Return Authorization number,Please contact us for a Return Authorization number as goods will NOT be accepted without prior authorization from our company. Any returns or credits will NOT be issued without an Authorization number.

3.All Authorization requests will be authorized or declined within 3 days of the receipt of merchandise.

Shipping Policy

1.We do our best to process orders as soon as possible. However,Due to super high volume of orders.Orders are expected to be shipped within 1~5 business days from payment authorized date.
2.All orders are processed on a first come-first serve basis, we are unable to jump the line
3.If payment is rejected/declined,We will contact you via email or page message to confirm again if you do not reply to us as soon as possible within 8 hours of receiving the message,items ordered may be passed on to the next person in line
4. If an item is out of stock, you will only be billed for what is shipped, unfortunately our staff members are not able to call prior to processing your order
5.We do NOT offer UPS & FEDEX expedited shipping service at this time. Both carriers are experiencing delays because of vast increases in volume that they have to process and they cannot guarantee that the selected method will arrive on the promised date. Therefore, we will not be offering this service until further notice.

Cancellation Policy

To cancel orders placed with us at MRGUA, please contact us by email
Our email [email protected] or by sending a message through the "Message" system accessible at the top of any page.
Cancellation requests should be made within 8 hours of placing the order?Because we almost immediately arrange production for your order?Cancellations require authorization before order completion and we reserve the right to charge up to 15% of the value of the canceled merchandise for handling.
Confirmed cancellations will be reflected in the "Order Status" section under "Status" after they have been approved.