About Mountain Top Boutique
Manufacturers of Mountain Top Boutique
Welcome to Mountain Top Boutique! We are a family run business operating in Frederick, Maryland. We specialize in high quality, trendy graphic tees as well other general women's apparel. Please feel free to contact us with any questions/custom order requests!
504 Lisa Avenue
Odenton, MD 21113
Business Hours (EST):
Mon-Fri: 8:30AM - 5:30PM
Shipping & Return Policy
In general, all sales are considered final. All claims, including non-defective item returns, must be made within five (5) days after receipt of goods. Please contact us for a Return Authorization (RA) number as goods will NOT be accepted without prior authorization from our company. Any returns or credits will NOT be issued without a RA number. All RA requests will be authorized or declined within 30 days of the receipt of merchandise. A restocking fee of up to 30% of the value of the merchandise may be imposed on non-defective returns. Please contact us for our policy on damaged or defective item returns.
All of our graphic tees are made to order and will generally be shipped within 2-3 business days. For our graphic tees, if we are out of a specific color, we will automatically replace it with the next closest color available. Please let us know upon placing your order if you do not want any substitutions. We will ship your package either USPS or UPS, whichever is the cheaper option for you! If you prefer one carrier over the other, please send us a message as soon as you order and we will be happy to accommodate! All preordered items will be charged upon ordering and tracking number will be updated upon shipping. Once orders are placed and payment is confirmed, we will be unable to cancel/change orders.
To cancel orders placed with us at Mountain Top Boutique, please contact us by phone or by sending a message through the "Message" system accessible at the top of any page. Cancellation requests should be made within the same day the order was placed. Cancellations require authorization before order completion and we reserve the right to charge up to 15% of the value of the canceled merchandise for handling. Confirmed cancellations will be reflected in the "Order Status" section under "Status" after they have been approved.