About Mono B
Manufacturers of Mono B
Mono B is a PCI Compliant & EDI Compliant Company based in USA.
Mono B apparel is designed in the US, from the heart of Los Angeles' fashion district. At Mono B, we believe healthy lifestyle activewear fashion should be celebrated. Great performance fitness apparel needs to look functional whilst serving as fashion expression of oneself. Mono B offers a wide range of fashion-forward and functional women's activewear and performance wear including plus-sizes, such as leggings, sports bras, and jackets, as well as young contemporary wear and dresses, all at an affordable price.
HOLIDAY SCHEDULE: Mono B's headquarters will close from December 22, 2018 until January 1, 2019. Orders placed after 10 PM PT on December 21, 2018 will be processed on January 2, 2019. We wish you a wonderful holiday!
2821 S. Olive St.
Los Angeles, California 90007
Business Hours (PST):
Mon-Fri: 8:30AM - 5:00PM
Shipping & Return Policy
- No returns will be accepted without prior written authorization
- Merchandise can be returned within 7 days of receipt for store credit only
- Merchandise can be exchanged within 7 days of receipt
- Return/Exchanged items must be in unopened condition with the manufacturers seal
- Merchandise returned/exchanged After the 7 day return policy will be charged a 20% restocking fee
- Items that do not meet above criteria or are non-returnable/exchangeable will be denied.
- For all Returns, Exchanges, and Damages, please email us at [email protected] and call us at 213-746-0000 to retrieve a Return Authorization number. We will email you a Return Authorization form to ship back along with your Returned Authorization number. We will email you a Return Authorization form to ship back along with your returned merchandise. Please include the RA form with the items you are returning in the order you are shipping back.
Returns for Store Credit : Once we receive your package, we will issue Store Credit to your customer account within our internal system. You will receive a confirmation email regarding details to your Store Credit Once we receive your returned merchandise. Store credit will not be credited to your account until we receive the returned merchandise.
Exchanges: Once we receive your returned merchandise, we will credit the amount returned to the new merchandise you are exchanging for. If there is store credit left over, we will email you to inform you of your remaining balance. If the credit does not cover the cost of the entire order, we will inform you of the remaining order amount balance.
U.S. DOMESTIC SHIPPING
www.monobclothing.com accepts orders 24 hours a day, every day of the week. Orders are processed in the order they are received and expedited shipping orders, such as 2 Day Air, are elevated in priority to meet the delivery deadline. All orders are shipped from our location in Los Angeles California via UPS, USPS and FEDEX (preferred rate). Mono B ships to all 50 U.S. states and follows the standard methods available by UPS. 3rd party carrier options are available upon request. (Please contact us in advance for the additional information and its arrangement)
Orders placed are usually processed and shipped within 1-2 business days from the time the order is placed. Expedited orders placed before 10:00 am PST will be processed and shipped out the same business day. Orders placed from Friday to Sunday will be processed the following Monday and shipped within 2~3 business days.
We do not ship to PO Boxes or APO or FPO address (USPS options are available for PO Boxes). Orders that contain a different shipping address from billing address may be subject to review in which case the customer will need to be contacted. This can delay the shipping time. Mono B cannot guarantee same day expedited shipping when an order is placed on hold for review.
Alaska, Hawaii, APO/ FPO, P.O. Boxes and U.S. Territories:
Only standard delivery is available.
All packages are sent via United States Postal Services.
U.S. territories include: American Samoa, Guam, Puerto Rico, and the U.S. Virgin Islands.
We provide international shipping including Canada, UK, Europe, South America, etc. International clients may wish to use a freight forwarder, and please contact us for additional information for shipping quotation.
Backordered styles will ship as they arrive without contact from us unless you request otherwise in the Special Comments field on the order. Shipping charged on all backorder shipments.
*Quoted shipping cost is an estimate only. Charged shipping cost will never be more than quoted during checkout and is usually a bit less. Shipping charged on all backorder shipments. The total cost of shipping for an order will depend on the number of shipments needed to complete the order.
You MUST cancel within 6 hours of placing an order, and contact us immediately to cancel the order.