Lydia USA Newest Arrivals: 01/15
About Lydia USA
Manufacturers of Lydia USA
1100 S. San Pedro St. #E-3
Los Angeles, CA 90015
Business Hours (PST):
Mon-Fri: 9:00AM - 4:00PM
Shipping & Return Policy
In general, all sales are considered final. All claims, including non-defective item returns, must be made within five (5) days after receipt of goods. Please contact us for a Return Authorization (RA) number as goods will NOT be accepted without prior authorization from our company. Any returns or credits will NOT be issued without a RA number. All RA requests will be authorized or declined within 30 days of the receipt of merchandise. A restocking fee of up to 30% of the value of the merchandise may be imposed on non-defective returns. Please contact us for our policy on damaged or defective item returns.
A UPS COD fee of $13.00 will be charged to the customer if the customer would like to pay via C.O.D. If the C.O.D box is returned to the company due to the customer providing a incorrect address or the customer was not present at the provided adress at the time of delivery the customer will be charged $13+shipping fee again for the each subsequent attempt.
If the payment is declined for any reason, We will automatically cancel the order if the customer cannot be reached within 3 days.