The Original Wholesale Fashion Marketplace

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About Lenovia USA

Manufacturers of Lenovia USA


Located in the heart of the Fashion District in Downtown, Los Angeles, Lenovia is one of the leading Special Occasion Dress wholesale stores carrying top quality designer boutique style formal dresses. We cater to not only wholesalers but also a variety of retailers as well. Our goal is to provide retailers and resellers with the latest styles and trends with the best fit to cater to customers wants and needs.

Lenovia has been in business for more than 20 years specializing in manufacturing and import. With our design team, we are able to create unique marketable styles that can range anywhere from conservative to sexy, from simple to extravagant. We design, cut, and process the majority of our dresses in Los Angeles - evidence that we value the quality and fit of all our styles.

Lenovia is capable of manufacturing special request styles that customers have dreamed of creating and even private labeling.

New styles are created every few weeks so come and visit us periodically to see what's new and browse through a variety of styles that would fit your collection. New styles are created for every season of the year and for special occasion seasons. Our selections provide for all types of customers and markets.

Join us as we transition to a whole new way of supplying services and products, saving time and money to those who wish to remain competitive in today's fierce market.

Customer satisfaction is the utmost importance to us and we look forward to having business with you.

Contact Information

Address:
1109 San Julian St.
Los Angeles, CA 90015

Business Hours (PST):
Mon-Fri: 8:30AM - 5:30PM
Sat: Closed
Sun: Closed

Shipping & Return Policy

Return Policy

Lenovia strives to ensure that the representations of Lenovia products that are included in our Site, including the colors of our products, are as accurate as possible. Slight differences in color hue between the website and the physical item is possible. This is not grounds for returning the item. We are not responsible for the color settings on your system. Images are taken with a high quality, digital camera in a photo studio setting. All pictures are from stock and no touchups have been made. The images are reviewed for accuracy before being placed on the website.
The text description should be given more weight when considering ordering an item than the shades of color in the image. Major differences in color between the website and the physical item or wrong picture for the item is a mistake. Please notify us immediately if you were to see any discrepancies at [email protected]

Please note size chart is intended to be used as a guideline.

Refused / Unclaimed Shipments
• Refused or unclaimed packages will be charged a 20% restocking fee plus all shipping costs. UPS charges for both the delivery attempt and the return.
• Refused or unclaimed packages that are re-shipped will be charged additional shipping costs, but no restocking fee.
Returns
• All requests for any claims/returns on your order must be made within 5 days (including weekends) in receipt of the merchandise, according to shipped out date. Any requests made after the fifth day will be refused with no exceptions. In all cases, reimbursements will be made by store credit only, no exceptions. All returns will be processed through email to keep all records.
• All requests must be submitted to [email protected], including your order number, style number, explanation of the return, and picture of the merchandise, if necessary (must email a picture if you claim a merchandise to be defective).
• Returns must be shipped out on the next business day after your receive the RA Number and a tracking number must be emailed to [email protected]
Do not ship out your return prior to our authorization.
Any unauthorized or late shipments will be rejected with no exceptions.
• When returning items, include a copy of the invoice and/or RA number you received.
• There will be no exchanges.
• If you have a missing item, once we confirm it from our records, we will give store credit for the missing amount.
• We do not issue call tags for returns.
You must make shipping arrangements to return the merchandise.
Use a service that has tracking or delivery confirmation.
We are not responsible for returns lost in transit.
• Ship returns to:
lenoviausa.com
Attn : Returns
1109 San Julian St
Los Angeles, CA 90015 USA
• Upon receiving your return, we will make reimbursements by store credit only.
• Any type of non-defective return will be subject to 20% restocking fee and shipping will not be reimbursed.
• Please mention your store credit on your next purchase so we can apply this credit onto the order.
• Order cancellations will be accepted if a written request is emailed to [email protected] before we have processed your order.
• Once the order is processed, your request to cancel the order will be rejected.
• In line with other importers in our industry, we reserve the right to discontinue business with anyone we deem to be abusing or overusing returns.
• If you have a question about an item, contact us before purchasing and returning items that were not as expected.
• There is no warranty on merchandise sold to your customers.
• To report a manufacturing defect, email us with your order number, the item number, and the nature of the defect.
Our email address is [email protected]
• Merchandise that has damages should be handled as shipping damage.
All merchandise is inspected before shipping.
• Defective merchandise will be credited to your account for future orders.
• We may ask for the defective merchandise to be returned. If we do so, we will provide additional instructions to you.


Shipping Policy

Orders will generally be shipped within two (2) - three (3) business days after receipt of full payment and depending on availability of goods. Orders will be shipped by the selected shipping method chosen at the time the order was placed, unless other arrangements have been made. A single order may not be shipped to multiple shipping addresses.

Cancellation Policy

Cancellation Policy

• Order cancellations will be accepted if a written request is emailed to [email protected] before we have processed your order.
• Once the order is processed, your request to cancel the order will be rejected.