About Insignia Footwear
Distributors of various labels.
Insignia Footwear is here to provide you the best quality, unique and most stylish women's shoe styles to enhance your boutique's attraction. Our store will be providing you the latest trends which will give you a confident walk.
We make our self different then the others by giving you the exceptional customer service. Customer satisfaction is out top priority. We will be giving you the maximum possible solutions to your questions and issues if any.
We make our self the most access able to you. You can call us at given number or can send an email at [email protected] even on the weekends regarding any kind of questions regarding your order, inventory checks, issues if any, returns etc. If by any chance, your phone call to us has not been answered, please leave us a voice mail and we will give you a call back at out earliest.
Your orders will be processed in 2-3 business days via FedEx Ground/UPS. The estimated ETA will be 7 days from the date of your order.
As said earlier, our main focus is to build a long term and regular customer relationship with you and to make that happen, we make our self different in following ways:
1. ON YOUR 5th ORDER, WE WILL PROVIDE YOU $25 STORE CREDIT. HOWEVER YOU HAVE TO MENTION IT ON THE BUYERS NOTE "MY 5th ORDER PLEASE PROVIDE $25 STORE CREDIT"
2. ON YOUR 10th ORDER, WE WILL PROVIDE YOU $50 STORE CREDIT. HOWEVER YOU HAVE TO MENTION IT ON THE BUYERS NOTE "MY 10th ORDER PLEASE PROVIDE $50 STORE CREDIT"
3. ON YOUR 15th ORDER, WE WILL PROVIDE YOU $75 STORE CREDIT. HOWEVER YOU HAVE TO MENTION IT ON THE BUYERS NOTE "MY 15th ORDER PLEASE PROVIDE $75 STORE CREDIT"
4. ON YOUR 20th ORDER, WE WILL PROVIDE YOU $100 STORE CREDIT. HOWEVER YOU HAVE TO MENTION IT ON THE BUYERS NOTE "MY 20th ORDER PLEASE PROVIDE $100 STORE CREDIT"
We look forward to build good business relationship with you.
Thank you! :)
618 S. Brea Canyon Rd., Unit K
Walnut, CA 91789
Business Hours (PST):
Mon-Fri: 8:30AM - 5:30PM
Shipping & Return Policy
In general, all sales are considered final. All claims, including non-defective item returns, must be made within five (5) days after receipt of goods. Please contact us for a Return Authorization (RA) number as goods will NOT be accepted without prior authorization from our company. Any returns or credits will NOT be issued without a RA number. All RA requests will be authorized or declined within 30 days of the receipt of merchandise. A restocking fee of up to 30% of the value of the merchandise may be imposed on non-defective returns. Please contact us for our policy on damaged or defective item returns.
Orders will generally be shipped within two (2) - three (3) business days after receipt of full payment and depending on availability of goods. Orders will be shipped by the selected shipping method chosen at the time the order was placed, unless other arrangements have been made. A single order may not be shipped to multiple shipping addresses.
To cancel orders placed with us at Insignia Footwear, please contact us by phone or by sending a message through the "Message" system accessible at the top of any page. Cancellation requests should be made within the same day the order was placed. Cancellations require authorization before order completion and we reserve the right to charge up to 15% of the value of the canceled merchandise for handling. Confirmed cancellations will be reflected in the "Order Status" section under "Status" after they have been approved.