About Immediate Apparel
Distributors of various labels.
1245 S. Santee St.
Los Angeles, CA 90015
Business Hours (PST):
Mon-Fri: 9:30AM - 5:30PM
Shipping & Return Policy
In general, all sales are considered final. All claims, including non-defective item returns, must be made within five (5) days after receipt of goods. Please contact us for a Return Authorization (RA) number as goods will NOT be accepted without prior authorization from our company. Any returns or credits will NOT be issued without a RA number. All RA requests will be authorized or declined within 30 days of the receipt of merchandise. A restocking fee of up to 30% of the value of the merchandise may be imposed on non-defective returns. Please contact us for our policy on damaged or defective item returns.
On average orders ship from our warehouse within 48 hours with exceptions for the weekend and holidays. All orders are shipped with our standard UPS Ground shipping unless specified from one of our expedited shipping options. Ground shipping usually takes about 4-6 business days depending on the destination. A tracking number will be emailed to you once the order has been shipped.
The cut off time for same day fulfillment is 12PM (PST). Any orders placed after will be shipped the following business day. If you are interested in using a different shipping courier please contact customer service at 213-742-6800. Please note that Immediate Apparel. is not responsible for any delays in your package due to local disruptions of any sort.
For all international orders the customs and duty fees are not included and will be responsible by the customer. The package will be stuck in customs if the fees are not paid for. We will not refund shipping costs for customers that reject their package(s) upon arrival for failure to pay duty fees. We are not able to determine the duty fees. Please contact your local customs office for inquiries.
To cancel orders placed with us at Immediate Apparel, please contact us by phone or by sending a message through the "Message" system accessible at the top of any page. Cancellation requests should be made within the same day the order was placed.