Manufacturers of the following labels:
- Double Zero
Designs of HYFVE are a mix of contemporary, bohemian, and vintage which is catered to a wide age bracket so there is something for every girl in every city, state, and country.
HYFVE brings out confidence in each girl who puts on the clothes, feeling beautiful inside and out.
Each interaction with our customers is valued and treated with utmost respect therefore any issue is never overlooked. We thrive to exceed your expectation and impression of us.
We are happily expecting to see you at trade shows in Las Vegas, Dallas, New York, and Atlanta or better yet if you are in California, drop by our store in Los Angeles!
1100 San Pedro St. #D8
Los Angeles, CA 90021
Business Hours (PST):
Mon-Fri: 8:30AM - 5:30PM
Shipping & Return Policy
In general, all sales are considered final. All claims, including non-defective item returns, must be made within five (5) days after receipt of goods. Please contact us for a Return Authorization (RA) number as goods will NOT be accepted without prior authorization from our company. Any returns or credits will NOT be issued without a RA number. A restocking fee of up to 30% of the value of the merchandise may be imposed on non-defective returns. Please contact us for our policy on damaged or defective item returns.
ON-LINE AND EMAIL ORDER RETURN: All On-line and email order returns require a Return Authorization (RA) Form. Any merchandise sent back without the RA form inside the shipment will be disregarded and no credit will be issued. To obtain an RA FORM, please contact our sales team at (323)234-6000. Once it is issued, it will be referenced on all return packages that are sent back to Double Zero Inc.
All packages must be in sellable condition and must be in a complete pack of 2-2-2 . We will not accept any products that have been discontinued or have been purchased over 14 days from the date of the original invoice. Upon return, our QC department will inspect the goods and if they can be returned to inventory, then credit will be issued.
DAMAGE RETURNS: Customers need to notify their sales rep of any damages within 7 days from the date of the original invoice for an RA. No credit will be issued on items returned after that permitted time. We kindly ask customers to check for any damages as soon as you receive any shipment and contact us for any concerns.
REFUSED PACKAGES: Customer will pay the complete re-shipping cost of refused packages due to the following reasons: Incorrect information submitted by the customer and approved shipment by the customer. Before re-shipping a refused package, the customer must agree to pay the previous shipping cost. More than 3 refused packages will affect eligibility to continue service with Double Zero Inc, or upon managers approval change in Terms will be issued.
Orders will generally be shipped within two (2) - three (3) business days after receipt of full payment and depending on availability of goods. Orders will be shipped by the selected shipping method chosen at the time the order was placed, unless other arrangements have been made. A single order may not be shipped to multiple shipping addresses.
Please contact our sales team at (323)234-6000.