Manufacturers of HEIMISH
We are a clothing company based on Southern California - designed and manufactured in LA. Heimish is our junior and young contemporary line. As wholesalers who have been in this business for over ten years, we have developed the experience and understandings about the dynamics of the fashion industry. We value and are always looking forward to build a strong relationship with our customers.
1525 E. 25th Street
Los Angeles, CA 90011
Business Hours (PST):
Mon-Fri: 9:00AM - 5:00PM
Shipping & Return Policy
1. Sales are not subjected to a refund. In the case of a defected product, store credit may be issued upon inquiry of the manufacturer.
2. All damages or defected products have to be reported to the manufacturer first. Thereof the manufacturer will evaluate the legitimacy of damaged product before rendering any credit or assuming liability of the defected item. In the case of the manufacturer denying the legitimacy of the claim, no store credit will be issued.
3. All approved returns will be inspected one more time by the manufacturer once the merchandise has been received before issuing any store credit.
4. All approved returns have to be shipped within 7 days upon approval. Failure in doing will be penalized by a 10% upon the value of the merchandise returned.
5. All order cancelations have to be reported to the manufacturer first; thereof the manufacturer will inquire the situation and render a decision of approval or denial of the customerâ€™s request. No order will be subject of cancelation if once shipped.
6. It is the customer's responsibility to bring the products to our facility for exchange â€" shipping will be at customerâ€™s expense.
7. No store credit is issued after 15 days. (Absolutely no returns for special orders.)
8. Claims for any damage must be made within 2 days upon receipt of merchandise and all items returned for credit must be in the original packaging with all parts included.
9. Shipping and handling are non-refundable unless authorized by the manufacturer first.
email: [email protected]
Orders will generally be shipped within two (2) - three (3) business days after receipt of full payment and depending on availability of goods. Orders will be shipped by the selected shipping method chosen at the time the order was placed, unless other arrangements have been made. A single order may not be shipped to multiple shipping addresses.
To cancel orders placed with us at HEIMISH, please contact us by phone or by sending a message through the "Message" system accessible at the top of any page. Cancellation requests should be made within the same day the order was placed. Cancellations require authorization before order completion and we reserve the right to charge up to 15% of the value of the canceled merchandise for handling. Confirmed cancellations will be reflected in the "Order Status" section under "Status" after they have been approved.