About Chris & Carol
Manufacturers of Chris & Carol
Chris & Carol apparel is a wholesale apparel company. Our clothes are targeted for the young contemporary category with a missy fit, specializing in striped and solid tops and dresses. We put special emphasis on the quality and fit of our clothes, and our care is reflected in the fact that the majority of our styles are made in the United States.
Chris & Carol was founded in May 2009 and since the beginning, we have always strived to give our customers the best in fashion. Not only does our company have great customer service to keep you happy, but we also stay on top of the trend and put a unique twist on staple classics that will keep your customers coming back for more!
735 E. 12th St. #114
Los Angeles, CA 90021
Business Hours (PST):
Mon-Fri: 8:00AM - 5:30PM
Chris & Carol's Return Policy
Please check immediately. In general, all sales are considered final. Only damaged or defective items will be accepted for return authorizations. All claims must be made within five (5) days of receipt of goods. Please contact us for a Return Authorization (RA) number as goods will NOT be accepted without prior authorization from our company. Any returns or credits will NOT be issued without a RA number. All RA requests will be authorized or declined within 10 days of receipt of merchandise. Once the items are received and inspected, we will credit you accordingly and give you store credit towards a future order placed with Chris & Carol. You will be responsible for the shipping charge unless the items are defective in error of Chris & Carol apparel. To receive an RA number, please contact us at 323 266 6908.
Chris & Carol's Cancellation Policy
To cancel orders placed with us at Chris & Carol, please contact us by phone. Cancellation requests should be made within the same day the order was placed. Cancellations require authorization before order completion and we reserve the right to charge up to 15% of the value of the cancelled merchandise for handling. Confirmed cancellations will be reflected in the "Order Status" section under "Status" after they have been approved.
Chris & Carol's Shipping Policy
Orders will generally be shipped within one (1) - two (2) business days after receipt of full payment and depending on availability of goods. Orders will be shipped by the selected shipping method chosen at the time the order was placed, unless other arrangements have been made. Payment information must be provided before shipping. Please call 323 266 6908 if you need to provide credit card authorization, or fax us at 323 266 8038.