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About Charming Shoes

Distributors of various labels.

Contact Information

3037 Big Dalton Ave.
Baldwin Park, CA 91706

Business Hours (PST):
Mon-Fri: 8:30AM - 5:30PM
Sat: Closed
Sun: Closed

Shipping & Return Policy

Return Policy

In general, all sales are considered final. All claims, including non-defective item returns, must be made within five (5) days after receipt of goods. Please contact us for a Return Authorization (RA) number as goods will NOT be accepted without prior authorization from our company. Any returns or credits will NOT be issued without a RA number. All RA requests will be authorized or declined within 30 days of the receipt of merchandise. A restocking fee of up to 30% of the value of the merchandise may be imposed on non-defective returns. Please contact us for our policy on damaged or defective item returns.

Shipping Policy

Due to the policy of "stay at home", the delivery time will be temporarily adjusted to one time every week. But the items with "ML" and “SS”characters in STYLE NO. Will be shipped normally.The adjustment will be maintained until to the policy over. We apologize for the inconvenience.

Cancellation Policy

Cancellation Policy

To cancel orders placed with us at Charming Shoes, please contact us by phone or by sending a message through the "Message" system accessible at the top of any page. Cancellation requests should be made within the same day the order was placed. Cancellations require authorization before order completion and we reserve the right to charge up to 15% of the value of the canceled merchandise for handling. Confirmed cancellations will be reflected in the "Order Status" section under "Status" after they have been approved.