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IMPORTANT NOTICE FROM CHARMING BUNNY

**DURING COVID-19 Period, we are still shipping BUT ONLY ON MON- WED- FRIDAY. Please read the shipping policy before you place the order. ** FOR NON-PRE_ORDER ITEM: Items would be shipped within 2 shipping days. FOR PRE-ORDER ITEM: Due to COVID-19, our process time would be slower than usual. Once your order is placed, Please allow 5-15 business days for us to fully prepare your order. In the unprecedented time, ALL ITEMS ARE FINAL SALE. We are in this together to keep our community safe. Contact CHARMING BUNNY for more information.

Contact CHARMING BUNNY for more information.

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About Charming Bunny

Manufacturers of Charming Bunny

Contact Information

Address:
615 S. 5th Ave.
Arcadia, CA 90016

Business Hours (PST):
Mon-Fri: 8:30AM - 5:30PM
Sat: Closed
Sun: Closed

Shipping & Return Policy

Return Policy

**RETURN POLICY:
In general, all sales are considered final
1. Claims for any damage must be made within 7 days after receiving the merchandise. NO EXCEPTIONS. (Please email us providing images of the damages, invoice number and company name)
2. We do not accept any return/exchange for non-defective items.
3. Return items must be in new condition and must be in a complete pack, in the original packaging with all parts included.
4. If the package is returned in opened condition, there is a minimum 15% restocking fee.
5. Shipping and handling are non-refundable. (Including but not limited to all refused and unaccepted packages.)


Shipping Policy

!!!!!!!MUST READ!!!!!!
FOR NON-PRE_ORDER ITEM: Items would be shipped within 2 shipping days.
FOR PRE-OREDER ITEM: Due to COVID-19, our process time would be slower than usual. Once your order is placed, Please allow 5-15 business days for us to fully prepare your order.CHARMING BUNNY is not responsible for any missing/lost package. We recommend a shipping method with proof of delivery.

Cancellation Policy

Cancellation Policy

To cancel orders placed with us at Charming Bunny, please contact us by phone or by sending a message through the "Message" system accessible at the top of any page. Cancellation requests should be made within the same day the order was placed. Cancellations require authorization before order completion and we reserve the right to charge up to 15% of the value of the canceled merchandise for handling. Confirmed cancellations will be reflected in the "Order Status" section under "Status" after they have been approved.