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About Charming Bunny

Manufacturers of Charming Bunny

Terms of Use
The Privacy Statement applies to the collection, storage, use and dissemination of Charming Bunny , Yours) Personal information.
Access to (Site) is subject to your acceptance of the terms of this Privacy Statement. This Privacy Policy is part of the Terms of Use and by using the Site, you agree to abide by these terms. This Privacy Policy applies only to information collected through our Site and not to information collected offline.
In Charming Bunny, we treat your privacy, and any personal information you give us, with the utmost care and respect. We will protect your information in accordance with the principles of the Privacy Act of 1974, the Electronic Government Act of 2002 and the Federal Registration Act. BY ACCESSING ANY PORTION OF THE WEBSITE, YOU ARE ACCEPTING THE TERMS AND CONDITIONS DESCRIBED BELOW (THE "CONDITIONS OF USE") AND THE Charming Bunny PRIVACY POLICY TERMS AND CONDITIONS (THE "POLICY"). IF YOU DO NOT AGREE WITH ANY OF THESE TERMS, YOU SHOULD NOT USE THE WEBSITE. These terms of use apply to all users, including users who are simply viewing the website of the website and the users who purchase well through the website.
You acknowledge that Charming Bunny may terminate your account, remove any data or content you have provided and / or disable your access to the Website, in whole or in part, at any time for any reason or for no reason, with or without Notice and without any liability of any kind. In addition, Charming Bunny may modify or remove any service or functionality included in the Website at any time, with or without notice and without any liability of any kind.
These Terms of Use, as well as the rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by Charming Bunny without restriction.
Use of the Website is only available to individuals who are at least 13 years of age. If you are not 13 years old, you are not authorized to use the website.
Charming Bunny may, at its sole discretion, modify these Terms of Use at any time. By accessing the Website at any time after such modifications, you are accepting such modifications. These Terms of Use were last modified as of July 11, 2017.
The following Privacy Policy explains the information we collect and why we use it.
Transactions on the website.
Charming Bunny reserves the right to refuse any order placed on the Website, and may, in its sole discretion, limit or cancel the quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card and / or orders using the same billing and / or shipping address. In the event that Charming Bunny changes or cancels an order, it will attempt to notify you by contacting the email and / or billing address / telephone number provided at the time the order was placed. Charming Bunny reserves the right to limit or prohibit orders which, in our judgment, appear to be placed by distributors, resellers or distributors, or to deny service to a customer for any reason.
Security Guarantee
Because Charming Bunny uses some of the most sophisticated commercially available security software, it is extremely unlikely that any personal information you transmit to us will be improperly appropriated. In any instance where you have discovered or suspected fraud, you should contact your credit card companies immediately. Because we rely on our security measures, we will reimburse you the $ 50 not covered by your credit card company. That is our guarantee of security. And for you, it means that there is no risk when buying in Charming Bunny.
Product Information
Occasionally, there may be information on the website that contains typographical errors, inaccuracies or omissions that may be related to product descriptions, prices, promotions, offers, and availability. Charming Bunny reserves the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders as accurately as possible the colors of the products that appear on the Website. However, Charming Bunny can not guarantee that the monitor screen of your computer or any color will be accurate.
Links to other websites and services
The website may contain links to other websites that are not under the control of Charming Bunny. Charming Bunny has no responsibility for the linked websites, nor does the link constitute an endorsement of any linked website. The links are provided solely for the convenience and information of the users of the website.
User Submissions
The content submitted by users of the Website for the public view is referred to in these Terms of Use as "User Submissions." You will be solely responsible for your own User Submissions and the consequences of posting or posting them. You represent unD warrants that you possess or have the necessary licenses, rights, consents and permissions for your User Submissions (and all content included therein), including the right to authorize Charming Bunny to use User Submissions in the manner contemplated By the website and these Terms of Use. You further represent and warrant that your User Submissions do not infringe the intellectual property rights of third parties, do not invade the privacy of third parties and are not illegal, obscene, threatening, abusive, defamatory, defamatory , Fraudulent, misleading, otherwise detrimental to third parties.
You retain all of your ownership rights in your user submissions. However, by submitting User Submissions, you grant Charming Bunny an irrevocable, perpetual, worldwide, non-exclusive, royalty-free, sublicensable and transferable license to use, reproduce, distribute, prepare derivative works, display and perform User Submissions In any media format now or in the future created and by any media channel now or in the future created. You also grant each user of the Website a non-exclusive license to access your User Submissions through the Website, and to use, reproduce, distribute, prepare derivative works, display and make such User Submissions as permitted through Of the functionality of the Website and under these Terms of Use.
Charming Bunny does not endorse any User Submission or any opinion, recommendation or advice expressed therein, and expressly disclaims any liability with regard to User Submissions. Charming Bunny reserves the right to terminate any User Submission without prior notice (or refuse to post User Submissions) for any reason, and to terminate or deny a User's access to its Website for any reason. California Civil Code Section 1798.83 allows users of the Website who are California residents to request certain information regarding their disclosure of personal information to third parties for their direct marketing purposes.
To make such a request, send an email with "California Privacy Rights" in the title of privacy @ Charming or write us to:
Privacy Rights Charming Bunny
734 E 12th St. Unit B
Los Angeles CA, 90021
Escheat Enforcement
Without redress after a period of five years must be delivered to the State in accordance with state law. For more information, visit
What information does Charming Bunny collect?
We collect information from you when you register on our site, subscribe to our newsletter, or upload photos. When you request or register on our site, you may be asked to enter your name, company name, vendor's license number or business license number, email address, date of birth, billing address, shipping address, and phone number.
We may collect and use non-personal information such as the identity of your Internet browser, the type of operating system you use, your IP address and the domain name of your Internet service provider to optimize our products and services.
Log information is collected when you use our services or view the content provided by charming bunny connection, and we may automatically collect and store certain information in server logs, their ID, Login when browsing on The information stored in your account, including the shipping address, billing address, contact number, name, store name and other related information necessary to provide service and goods securely in accordance with your request and Order, can be stored and used internally without violating privacy laws.
Privacy Notice
What is Charming Bunny used for?
We use your personal information to provide you with information, to process your orders and for any related or ancillary purposes, including without limitation:
(a) processing transactions;
(b) customize your experience;
(c) to improve our website offerings based on the information and comments we receive from you; (D) improve customer service by responding to customer service requests and support needs;
(e) enable us to comply with statutory reporting and reporting obligations; Y
(f) to allow us to transfer it to any successor and / or assignee of our company.
We can hire external service providers to assist with delivery, security, professional advice, banking, payment processing or technology services. These parties may be required to handle your personal information and if they do, they must protect this information and use it only for the purposes it was provided to, although we are not responsible for ensuring this. You can unsubscribe at any time if you decide You no longer wish to receive Charming Bunny newsletters, announcements or promotional materials. EachTter, ad or promotional email sent from Charming Bunny has a subscription cancellation button at the bottom of the email .
Alternatively, you can reply to the email sent by Charming Bunny and type "UNSUBSCRIBE" in the subject line. The cancellation of the subscription will make you ineligible to receive more special offers from us.
How does Charming Bunny protect your information?
We will make every reasonable business effort to unsubscribe from our mailing list within 10 days. All personal information we receive from you in confidence. We implement a variety of physical and electronic security measures to maintain the security of your Personal Information.
We limit physical access to our offices and offer the use of a secure server. All confidential credit information provided is transmitted through Secure Socket Layer (SSL) technology and then encrypted in our database. Your credit information can only be accessed by those authorized with special access rights to our systems that are required to keep the information confidential.
How does Charming Bunny use personally identifiable information?
Charming Bunny will use Information you provide to process and fulfill your order, including to send you emails to confirm the status of your order and shipment. In addition, you may use personally identifiable information to offer product offers and other content specific to your interests.
If you have not opted out of receiving Charming Bunny emails, you can use your email address or other personally identifiable information to send commercial or marketing messages. Charming Bunny may also use your email address for non-commercial or administrative purposes (such as notifying you of important changes to the website or for customer service purposes).
Charming Bunny uses aggregate information (such as anonymously used usage data, cookies, IP addresses, browser type, clickstream data, etc.) so that it can not receive emails for purposes Not commercial or administrative. Improve the quality and design of the website and create new features, promotions, functionalities and services by storing, tracking and analyzing user preferences and trends. In addition, Charming Bunny can use clear "cookies" and log file information to offer product offers and other content specific to your interests, and remember the information so you do not have to re-enter each time you visit the website.
Does Charming Bunny reveal any information to third parties?
We do not sell, trade or transfer your Personal Information to third parties. This does not include trusted third parties who assist us in operating our website, running our business or serving you. We may also disclose your personal information when we believe that the release is appropriate to comply with the law, enforce our Terms of Use, or protect the rights, property or safety of us or third parties. However, non-personal information for visitors may be provided to other parties for marketing, advertising or other purposes. When you provide Personal Information and request its publication on the Site, you consent to us to make your Personal Information public.
If you give us your name and mailing address, we can make this information available to other companies who want to send you information about their products. Of course, you always have the option of not having such shared information (For instructions on how to ensure this information will not be shared, see below).
Charming Bunny may share personally identifiable information (such as anonymous user usage data, reference / exit pages and URLs, platform types, number of clicks, etc.) with interested third parties to help them understand the patterns Of use of certain content, services, advertisements, promotions and
Is my information secure?
Charming Bunny has implemented security measures to protect personally identifiable information collected on the Website from loss, misuse or alteration. In addition, your account information is protected by a password for your privacy and security. It is important that you protect against unauthorized access to your password and to your computer when you disconnect after you have finished using a shared computer. In addition, despite the precautions described above. Charming Bunny can not and does not guarantee that the individual user information you have transmitted will not be intercepted by others and / or decrypted or revealed accidentally, and does not accept any liability for unintentional disclosure.
Cookies are small files that a site or your service provider transfers to your computer's hard drive through your web browser (if you allow it). Cookies allow your service provider's sites or systems to recognize that your browser captures and remembers certain information.
We use cookies to Understand and save your preferences for future visits and compile data on site traffic and site interaction so we can provide better experiences and tools in the future. We may contract third-party service providers to help us better understand our site visitors. These service providers are not authorized to use the information collected on our behalf, except to help us drive and improve the customer experience.
If you prefer, you can choose to have your computer notify you each time a cookie is OR you can choose to disable all cookies through your browser settings. Like most websites, if you turn off cookies, some of our services may not work properly.
Does Charming Bunny use third-party links?
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third party sites have separate and independent privacy policies. Therefore, we have no responsibility for the content and activities of these linked sites. However, we seek to protect the integrity of our site and appreciate any comments on these sites.
Transactions on the website. The right to refuse any order placed on the Website, and may, in its sole discretion, limit or cancel the amounts purchased per person, per household or per order.
These restrictions may include orders placed by or under the same customer account, the same credit card and / or orders using the same billing and / or shipping address. In the event that Charming Bunny changes or cancels an order, it will attempt to notify you by contacting the email and / or billing address / telephone number provided at the time the order was placed. Charming Bunny reserves the right to limit or prohibit orders which, in our judgment, appear to be placed by distributors, resellers or distributors, or to deny service to a customer for any reason.
By using Charming Bunny's Site, you accept the collection and use of the information described herein by Charming Bunny. Charming Bunny may from time to time change our Privacy Policy. Any changes will be posted on this page so that our visitors are always aware of what information we collect, how we use it and under what circumstances we disclose it. Your continued use of the Charming Bunny site after posting changes to this Privacy Policy will mean that you accept such changes.
Charming Bunny reserves the right to change this Privacy Policy at any time by posting that change on this page. Please review this Privacy Policy from time to time to discover any updates to the site.
The Charming Bunny privacy policy described in this document does not purport or create any legal or contractual rights from anywhere.
If you have any questions about Charming Bunny policies or any other comments you would like to share regarding the use of our websites, send an email to [email protected]:// or send us a letter at charming bunny Connection Inc. DBA Charming Bunny / Mental Code Charming Bunny Clothing., 734 E 12th St. Unit B, Los Angeles, CA 90021.

Contact Information

734 E. 12th St. #B
Los Angeles, CA 90021

Business Hours (PST):
Mon-Fri: 8:30AM - 5:30PM
Sat: Closed
Sun: Closed

Shipping & Return Policy

Return Policy

- Claims for any damage must be made within 5 days after the tracking number showed delivered. NO EXCEPTIONS. (Please email us providing images of the damages, invoice number and company name we will generate the RMA#)
- We do not accept any unauthorized return package. Each return package need a unique RMA#
- We do not accept any return/exchange for non-defective items.
- Return items must be in new condition and must be in a complete pack, in the original packaging with all parts included. And RMA#
- If the package is returned in opened condition, there is a minimum 15% restocking fee.
- Shipping and handling are non-refundable. (Including but not limited to all refused and unaccepted packages.)

Shipping Policy

-Charming Bunny is not responsible for any lost packages
-In stock orders will be shipped out 1-2 business days after payment has been made
-Any orders placed or charged after 3pm PST will be shipped out the next day.
-Expedited orders must be placed before 12pm PST
-package arrival date is not guaranteed. arrival date is based on estimate provided by shipping services (i.e UPS, FEDEX, USPS, ETC.)
-Buyers are responsible for providing up to date and accurate shipping address

Cancellation Policy

Cancellation Policy

1. To cancel orders placed with us, please contact us by EMAIL or sending a MESSAGE through the "Message" system accessible at the top of any page. Cancellation requests should be made within the same day the order was placed. Cancellations require authorization before order completion and we reserve the right to charge up to 15% of the value of the canceled merchandise for handling.
2. We do not accept any cancel request after the order has been processed.
3. For the orders which are processed but have payment issues, CHARMING BUNNY would contact the buyers for the payment. The order would be cancelled with a cancellation fees if we do not receive any response from the buyers within 72 hours.