About Cap Zone
Distributors of various labels.
CapzoneLA is a leading online wholesale hat and accessories online store. Our fulfillment center is located in DTLA. We are proud to bring customers an amazing assortment of products to meet everyone's budget . Our range of products include sun hats, caps, fedoras, scarves, totes, fashion masks, gloves, kimonos, cowboy hats, and the list goes on.
There is NO SHOWROOM. In efforts to protect your personal information from compromise and ours, phone orders are NOT accepted, all purchases must be done through the site.
PLEASE NOTE: Face Covers . Face Shields , Face Masks are NOT for professional use and not intended to be personal protective equipment. These masks are not medically rated masks and are for personal use only.
1030 S. Los Angeles St.
Los Angeles, CA 90015
Business Hours (PST):
Mon-Fri: 9:00AM - 4:30PM
Shipping & Return Policy
ALL SALES ARE FINAL.
They may NOT be returned for neither store credit or refund UNLESS your request falls under one of the three exceptions.
--Missing item? Defective item? Received the wrong item? If so,
--SEND US AN EMAIL to : [email protected] no later than (5) days of receiving goods, claims exceeding said days will be declined.
--Include your full order number in subject line, reference style numbers, qty, color, and photos ( if damaged or wrong item was shipped) .
--Any claim valued 10 dollars and under will be issued as store credit ONLY
--REPLACEMENTS FOR MISSING OR DAMAGE PRODUCTS IS NOT AN OPTION.
--Shipping and handling are non refundable.
--We DO NOT bill personal UPS accounts.
We require a 2-3 business days processing window , beginning the day AFTER your order is placed (weekends not included); Time in transit is not included.
Please note that shipping rates will vary on a daily basis calculated according to destination and DIMENSIONAL WEIGHT.
We DO NOT bill private UPS account nor do we hand deliver locally.
Suspension of Service Guarantee
As of March 26,2020 and until further notice , we have suspended the UPS Service Guarantee for all shipments from any origin to any destination.
It is solely the buyers responsibility checkout with a deliverable address , any package that is returned due to incorrect address or refusal will not be reimbursed for original shipping charges and return shipping fess will be deducted from order sub total.
Cancellation requests must be made the same day the order is placed and or prior to being marked as shipped. A 15% fee will be imposed on canceled merchandise after a status change of "in progress".