Manufacturers of CAPRICHO
780 E. 12th St.
Los Angeles, CA 90021
Business Hours (PST):
Mon-Fri: 8:30AM - 5:30PM
Shipping & Return Policy
All sales are not subject to a refund. In some cases, only merchandise exchanges or store credit may be issued.
All returns will not have a restocking fee for 7 days if the returned merchandise is returned in unopened condition with the manufacturers' seal.
If the package is returned in opened condition, there is a minimum 10% restocking fee.
20% restocking charge on ALL RETURNED GOODS FOR CREDIT after 7 days.
It is the customer's responsibility to bring the products to our facility for exchange.
No store credit is issued after 15 days. (Absolutely no returns for special orders.)
$25.00 charge for any returned checks.
Claims for any damage must be made within 2 days upon receipt of merchandise and all items returned for credit must be in the original packaging with all parts included.
Price on this invoice does not included shopping and handling fees.
Shipping and handling are non refundable. (Including but not limited to all refused and unaccepted packages.)
Please note: all returns must be in their original condition??"unworn, unwashed, unaltered, undamaged, clean, and free of lint and hair; merchandise must be in its original packaging with all tags attached.
SEND RETURNS TO:
780 E. 12th St. Los Angeles, CA 90021
If an order cancellation is necessary, a written request to the Capricho must be approved before any order can be cancelled.
If your order has not been paid yet, the order will be expired in 7 days, then it will be cancelled automatically. Please pay attention to the countdown for your order.