Manufacturers of BUTTERMELON

Return Policy

All sales are not subject to a refund. In some cases, only merchandise exchanges or store credit may be issued.
Depending on the nature of the claim, customers may cover the expense for return shipping.
Claims for any damage must be made within 14 days upon receipt of merchandise for store credit.
No returns will be allowed without prior written authorization. Please file your claim at [email protected]. After a review, we will issue a RMA (Return Merchandise Authorization) number which needs to be visibly placed in return box.
All return requests must be made within 14 days upon receipt of merchandise for store credit
All returned items must be sent back to our warehouse location within 2 weeks for store credit.
$25.00 charge for any returned checks.
All return request must be sent to: [email protected]

Cancellation Policy

Cancellations made in advance prior to shipping are accepted.
Once shipment is in transit, all claims will have to go through our returns department at: [email protected]