About Beston Shoes
Distributors of various labels.
Beston is a pioneer online distributor on shoes. Ever since the first order was shipped out 7 years ago, our business doubles every single year. Nowadays, Beston is one of the leading online distributor. We are dedicated to provide customers with the unforgettable and must return shopping experience.
Here are the reasons:
The best brand names represented that produce the quality products
Tens of thousands styles carefully selected which provides the vast variety of choices.
Fast turnover of new styles.
We are located in the distribution center of shoes and clothing. We know that you have so many choices online and we appreciate your kind choice of Beston Shoes and we try all our means to prove that you made the right decision.
We care about you! If you are not satisfied with any of our services, including the quality of shoes, the delivery speed, or the attitude of our customer service personnel, please let us know before you put the negative comments.
We promise that we handle the customer complaint professionally even though we can't guarantee that we never make mistakes.
Please give us a chance when you are really furious about some issues and see how we put out the fire before it burns out of control. We strive to keep our 100[%] customer satisfaction rate in both numbers and in substance. Let's make the accident an opportunity that we understand each other better instead of a sour taste memory which spoils the mood of yours, ours and others.
Again, we appreciate your business and let's do it better!
18223 Railroad Street
City of Industry, CA 91748
Business Hours (PST):
Mon-Fri: 9:30AM - 6:30PM
Shipping & Return Policy
In general, all sales are considered final. All claims, including non-defective item returns, must be made within five (5) days after receipt of goods. Please contact us for a Return Authorization (RA) number as goods will NOT be accepted without prior authorization from our company. Any returns or credits will NOT be issued without a RA number. All RA requests will be authorized or declined within 30 days of the receipt of merchandise. A restocking fee of up to 30% of the value of the merchandise may be imposed on non-defective returns. Please contact us for our policy on damaged or defective item returns.
Orders will generally be shipped within two (2) - three (3) business days after receipt of full payment and depending on availability of goods. Orders will be shipped by the selected shipping method chosen at the time the order was placed, unless other arrangements have been made. A single order may not be shipped to multiple shipping addresses.
We offer the cheapest shipping by Fedex, Ground or Express Shipping. Beston Shoes will beat anyone on shipping cost. If you find our rate is higher, we will refund you the difference.
If you have your own Fedex or UPS account, you are welcome to compare the rate.
Furthermore, we also offer third party shipping services if you have orders from other vendors. We offer free pick ups and ship the boxes at the lowest rate.
We also have the lowest International Shipping rate.
Please try us and you will save a lot on shipping, and the shoe cost as well.
To cancel orders placed with us at Beston Shoes, please contact us by phone or by sending a message through the "Message" system accessible at the top of any page. Cancellation requests should be made within the same day the order was placed. Cancellations require authorization before order completion and we reserve the right to charge up to 15% of the value of the canceled merchandise for handling. Confirmed cancellations will be reflected in the "Order Status" section under "Status" after they have been approved.