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IMPORTANT NOTICE FROM ACTIVE BASIC

*** PLEASE NOTE *** We are experiencing an extremely high volume of orders. As a result, we expect a delay of up to 10 business days to be able to fulfill new orders. We are working hard to put in place additional resources as quickly as possible to restore our service standard. Thank you for your kind patience with us.

Contact Active Basic for more information.

Special Promotion

WEEKLY FLASH SALE UPTO 48% OFFFREE GROUND SHIPPING UP TO $50FINAL SALE UP TO 60% OFF

WEEKLY FLASH SALE UPTO 48% OFF.

Active Basic is offering WEEKLY FLASH SALE UPTO 48% OFF. Enter promo code "NONE" in the comment box at the time of checkout to take advantage of this offer. SAVE UP TO 48% ON SELECTED ITEMS – CLICK ON “WEEKLY FLASH SALE” UNDER BROWSE BY GROUP AT LEFT SIDE BAR. OFFER STARTS ON EVERY MONDAY 9:00AM PST – OFFER ENDS ON THE FOLLOWING MONDAY 8:59AM PST – REDUCED PRICES ARE ALREADY INDICATED ON SITE. Valid for credit card online orders only. This offer cannot be combined with any other offers or promotions.
Offer Expires : Dec 11 2017

FREE GROUND SHIPPING UP TO $50.

Active Basic is offering FREE GROUND SHIPPING UP TO $50. Enter promo code "NEWCUSTOMER" in the comment box at the time of checkout to take advantage of this offer. ******UP TO $50 SHIPPING COST CREDIT ON YOUR FIRST ORDER*****
///// BUYER ASSUMES ANY COST EXCEEDING $50.00 //////. Limited to the contiguous USA only. Valid for credit card online orders only. This offer cannot be combined with any other offers or promotions.

Offer Expires : Dec 31 2017

FINAL SALE UP TO 60% OFF.

Active Basic is offering FINAL SALE UP TO 60% OFF. Enter promo code "NONE" in the comment box at the time of checkout to take advantage of this offer. SAVE UP TO 60% ON SELECTED ITEMS
– CLICK ON “FINAL SALE” UNDER BROWSE BY GROUP AT LEFT SIDE BAR.
– REDUCED PRICES ARE ALREADY INDICATED ON SITE. Valid for credit card online orders only. This offer cannot be combined with any other offers or promotions.

Offer Expires : Dec 31 2017

*Discounts will be applied AFTER checkout and final confirmation of order. Contact Active Basic for details.

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About Active Basic

Manufacturers of Active Basic


Active Basic since 1989

With a strong foundation and deep roots in high quality fabric, Active USA was able to achieve critical acclaim by providing the market with womens quality essentials made with the highest quality fabrics. Over 20 years later, Active USA is still an industry leader in providing high quality basics to women all around the world.

Contact Information

Address:
744 E. Pico Blvd
Los Angeles, CA 90021

Business Hours (PST):
Mon-Fri: 8:30AM - 5:00PM
Sat: Closed
Sun: Closed

Shipping & Return Policy

Return Policy

Please check immediately. All claims must be made within 5 days from the confirmed order delivery date.
No return will be allowed without prior written authorization. No returns will be accepted without RA number and/or Label.
All sales of items marked as "SALE" or have been discounted are FINAL and cannot be returned. Shipping and handling charges are not refundable.
SAME DAY Cancellations MUST be called in(213-519-9630) for approval before 13:30pm PST. NO EXCEPTIONS.
ALL PACKAGES MUST BE UNOPENED AND INCLUDE ORIGINAL MANUFACTURERS' PACKAGING AND ORIGINAL LABEL. Returns must be unworn, unaltered and unwashed with all tags. Customers will assume return shipping costs and a 20% restocking fee.
Please refer to return policy addendum for details & procedures.
All returns require an RA number that can only be authorized by our e-commerce department.To request a return authorization number on a damaged item, please contact us by emailing [email protected]

INCLUDE YOUR PO# IN THE SUBJECT LINE and the following information in the email body:

1. Invoice Number
2. Company Name
3. Address & Phone number
4. StyleNo
5. Quantity
6. Color
7. Reason for return

Cancellation Policy

Cancellation Policy

To cancel orders placed with us at Active Basic, please contact us by phone or by sending a message through the "Message" system accessible at the top of any page. Cancellation requests should be made within the same day the order was placed. Cancellations require authorization before order completion and we reserve the right to charge up to 15% of the value of the canceled merchandise for handling. Confirmed cancellations will be reflected in the "Order Status" section under "Status" after they have been approved.