About WOW Couture
Manufacturers of WOW Couture
3100 S. Grand Ave
Los Angeles, CA 90007
Business Hours (PST):
Mon-Fri: 8:30AM - 5:30PM
WOW Couture's Return Policy
In general, all sales are considered final. All claims, including non-defective item returns, must be made within five (5) days after receipt of goods. Please contact us for a Return Authorization (RA) number as goods will NOT be accepted without prior authorization from our company. Any returns or credits will NOT be issued without a RA number. All RA requests will be authorized or declined within 30 days of the receipt of merchandise. A restocking fee of up to 30% of the value of the merchandise may be imposed on non-defective returns. Please contact us for our policy on damaged or defective item returns.
WOW Couture's Cancellation Policy
To cancel orders placed with us at WOW Couture, please contact us by phone or by sending a message through the "Message" system accessible at the top of any page. Cancellation requests should be made within the same day the order was placed. Cancellations require authorization before order completion and we reserve the right to charge up to 15% of the value of the canceled merchandise for handling. Confirmed cancellations will be reflected in the "Order Status" section under "Status" after they have been approved.
WOW Couture's Shipping Policy
***PLEASE NOTE THAT ALL ORDERS RECEIVED AFTER 12:00 PM (PT) WILL MOST LIKELY BE PROCESSED THE NEXT FOLLOWING DAY***