About Olive & Pique
Distributors of various labels.
Dear Valued Customers and Friends,
With the recent outbreak of COVID-19, Olive & Pique has taken the initiative towards public safety to temporarily close our office and warehouses until further notice. The safety and well-being of our employees, their families and our customers remains our highest priority.
We apologize for the inconvenience and pray for health and safety for each and every one of you - as well as to our elders, children, friends, families and our Nation. We thank you for your support- together, we will overcome.
We have created a temporary emergency email solely for urgent matters: [email protected]
If it is not an emergency, please email all other inquires to [email protected]
We will do our best to respond in a promptly manner.
- OP TEAM
747 E 18th Street #201
Los Angeles, CA 90021
Business Hours (PST):
Mon-Fri: 9:00AM - 5:00PM
Shipping & Return Policy
In general, all sales are considered final. All claims, including non-defective item returns, must be made within five(5) days of receipt of goods. Please contact us for a Return Authorization (RA) number as goods will NOT be accepted without prior authorization from our company. Any returns or credits will NOT be issued without a RA number. All RA requests will be authorized or declined within 30 days of the receipt of merchandise. A restocking fee of up to 30% of the value of the merchandise may be imposed on non-defective returns.
Orders will generally be shipped within three (3) - five (5) business days after receipt of full payment and depending on availability of goods. Orders will be shipped by the selected shipping method chosen at the time the order was placed, unless other arrangements have been made.
To cancel orders placed with us, please contact us by phone. Cancellation requests should be made within the same day the order was placed. Cancellations require authorization before order completion and we reserve the right to charge up to 15% of the value of the canceled merchandise for handling. Confirmed cancellations will be reflected in the "Order Status" section under "Status" after they have been approved.