Manufacturers of TOV
TOV established in 2008. TOV is LA based brand that is well renown for providing women with unique cutting edge designs. The creators of the brand are a dynamic force with over 15 years of experience in the Fashion Industry and have come from a background of artistic innovators. TOV has reformed fashion offering cultivating high end designs affordable for their consumers. The Brands signature style has been described as Edgy, Street Chic and Glam rock. TOV Stays ahead of the game countlessly trendsetting year after year and has been style spotted on celebrities such as Demi Lovatto, Nina Dobrev, Lana Del Rey and more. TOV continues to provide quality clothing for the women who are fearless and free.
800 E. 12th St. #113
Los Angeles, CA 90021
Business Hours (PST):
Mon-Fri: 8:30AM - 5:30PM
TOV's Return Policy
All sales are not subject to a refund. In some cases, only merchandise exchanges or store credit may be issued. If an order cancellation is necessary, a written request to the manufacturer must be approved before any order can be cancelled. All returns will not have a restocking fee for 7 days if the returned merchandise is returned in unopened condition with the manufacturers' seal. If the package is returned in opened condition, there is a minimum 10% restocking fee. 20% restocking charge on ALL RETURNED GOODS FOR CREDIT after 7 days. It is the customer's responsibility to bring the products to our facility for exchange. No store credit is issued after 15 days. (Absolutely no returns for special orders.) $25.00 charge for any returned checks. Claims for any damage must be mad within 2 days upon receipt of merchandise and all items returned for credit must be in the original packaging with all parts included. Price on this invoice does not included shopping and handling fees. Shipping and handling are non refundable. (Including but not limited to all refused and unaccepted packages.)
TOV's Cancellation Policy
To cancel orders placed with us at TOV, please contact us by phone or by sending a message through the "Message" system accessible at the top of any page. Cancellation requests should be made within the same day the order was placed. Cancellations require authorization before order completion and we reserve the right to charge up to 15% of the value of the canceled merchandise for handling. Confirmed cancellations will be reflected in the "Order Status" section under "Status" after they have been approved.
TOV's Shipping Policy
Orders will generally be shipped within two (2) - three (3) business days after receipt of full payment and depending on availability of goods. Orders will be shipped by the selected shipping method chosen at the time the order was placed, unless other arrangements have been made. A single order may not be shipped to multiple shipping addresses.