Distributors of various labels.
55 W. 30th St.
New York, NY 10001
Business Hours (EST):
Mon-Fri: 9:00AM - 5:30PM
Shipping & Return Policy
In general, all sales are considered final. All claims, including non-defective item returns, must be made within five (5) days after receipt of goods. Please contact us for a Return Authorization (RA) number as goods will NOT be accepted without prior authorization from our company. Any returns or credits will NOT be issued without a RA number. All RA requests will be authorized or declined within 30 days of the receipt of merchandise. A restocking fee of up to 30% of the value of the merchandise may be imposed on non-defective returns. Please contact us for our policy on damaged or defective item returns.
We are located at New York.
Domestic(the U.S continent only)
Standard Ground : 2 to 7 business days by Fedex,UPS and USPS depending where it's ship to.
All orders made after 1pm(business days) won't be guaranteed for same day ship out, please count extra day. For details of order process it is best to contact us.
Once package is shipped email notice will be sent out with tracking number.
USPS First Class Priority Mail/Fedex/UPS : $10.95 for the U.S continent
Free Ground shipping on orders over $200
Refuse the package is best way to protect yourself.
Please inspect carefully when the package arrives and let fedex/USPS delivery know you are refusing the delivery due to damaged box. They assume that you are satisfied with delivery once they leave the package with you.
To cancel orders placed with us at The Wholesale Jewelry, please contact us by phone or by sending a message through the "Message" system accessible at the top of any page. Cancellation requests should be made within the same day the order was placed. Cancellations require authorization before order completion and we reserve the right to charge up to 15% of the value of the canceled merchandise for handling. Confirmed cancellations will be reflected in the "Order Status" section under "Status" after they have been approved.