About Shuz Circuz
Distributors of various labels.
Shuz Circuz is a footwear company that carries trendy and fashion forward footwear. We strives to bring you the latest fashion at competitive prices and shipping costs, in order to help your business maximize profit and increase repeat sales.
ALL of our merchandise are in stock at the moment we list them, once you place an order, we need to obtain your credit card information in order to process your order. As soon as we receive your order, we will start the fulfillment process, your card will be charged if everything you ordered is ready to ship within one week (For any styles that are on back order, we will contact you to communicate). Most orders takes approx. 2 business days to process. If certain style(s) you ordered is not in stock, we will contact you by phone and message to inform you, and your card will not be charged.
15469 Dupont Ave.
Chino, CA 91710
Business Hours (PST):
Mon-Fri: 9:30AM - 4:30PM
Shuz Circuz's Return Policy
In general, all sales are considered final. All claims, including non-defective item returns, must be made within three (3) days after receipt of goods. Please contact us for a Return Authorization (RA) number as goods will NOT be accepted without prior authorization from our company. Any returns or credits will NOT be issued without a RA number. All RA requests will be authorized or declined within 30 days of the receipt of merchandise. A restocking fee of up to 30% of the value of the merchandise may be imposed on non-defective returns. Shipping fee is non-refundable under any circumstance.
Small scuffs, minor glue mark, uneven stitching, and minor scratches are not considered manufacturers defects. Shuz Circuz is not responsible for damages caused by the shipping carrier, and such damages must be followed up with the freight company by the customer. Our warehouse staffs carefully inspects all merchandise prior shipping; however, in the event of receiving a defective product, please document photos for each pair of defective item you wish to claim, our RA department will carefully review your request. Please contact us for a Return Authorization (RA) number as goods will NOT be accepted without prior authorization from our company, No Exceptions!
Note: All defective merchandise must be claimed within 3 days of merchandise receipt, when the case is still complete.
Shuz Circuz's Cancellation Policy
To cancel orders placed with us, please contact us by phone or by sending a message through the "Message" system accessible at the top of any page. Cancellation requests should be made within the same day the order was placed. Cancellations require authorization before order completion and we reserve the right to charge up to 20% of the value of the canceled merchandise for handling. Confirmed cancellations will be reflected in the "Order Status" section under "Status" after they have been approved.
Shuz Circuz's Shipping Policy
Orders will generally be shipped within two (2) - three (3) business days after receipt of full payment and depending on availability of goods. Orders will be shipped by the selected shipping method chosen at the time the order was placed, unless other arrangements have been made. A single order may not be shipped to multiple shipping addresses.