Distributors of various labels.
At Shop Montrez, tasteful fashion exists. We thoughtfully curate a higher-end boutique lineup suitable for anyone who ventures to check us out. We source contemporary pieces intertwined with some vintage pieces to cater to those who want to adapt a clean, classic style. It is our goal to provide you with the quality you expect. It is our mission to bring you happy, returning customers. And it is our mission to have you return to us. Check us out, and let's make this a wonderful marriage of supply and demand.
721 Agatha St.
Los Angeles, CA 90021
Business Hours (PST):
Mon-Fri: 9:00AM - 4:30PM
Montrez's Return Policy
In general, all sales are considered final. All claims, including non-defective item returns, must be made within five (5) days after receipt of goods, for store credit only. Please contact us for a Return Authorization (RA) number as goods will NOT be accepted without prior authorization from our company. Any returns or credits will NOT be issued without an RA number. All RA requests will be authorized or declined within 30 days of the receipt of merchandise. A restocking fee of up to 30% of the value of the merchandise may be imposed on non-defective returns. Please contact us for our policy on damaged or defective item returns.
There are NO refunds. Only exchange/store credit for damages only. All returns sent without an authorization will incur a 15% restocking fee.
Customer will assume return shipping charges. If item(s) are damaged AND/OR sent wrong on our behalf, we will handle shipping charges.
All sale items are final.
Montrez's Cancellation Policy
To cancel orders placed with us at Montrez, please contact us by phone or by sending a message through the "Message" system accessible at the top of any page. Cancellation requests should be made within the same day the order was placed. Cancellations require authorization before order completion and we reserve the right to charge up to 15% of the value of the canceled merchandise for handling. Confirmed cancellations will be reflected in the "Order Status" section under "Status" after they have been approved.
Montrez's Shipping Policy
Orders will generally be shipped within two (2) - three (3) business days after receipt of full payment and depending on availability of goods. Orders will be shipped by the selected shipping method chosen at the time the order was placed, unless other arrangements have been made. A single order may not be shipped to multiple shipping addresses.