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About Salty

Manufacturers of Salty


We are SALTY.

A wholesale womenís clothing brand based in Downtown Los Angeles.

With a constantly changing fashion industry, we strive to be able to offer you the latest trends in womenís fashion, both current and future.

We are committed to providing the best quality for full customer satisfaction.

Contact Information

Address:
791 E. Pico Blvd. #104
Los Angeles, CA 90021

Business Hours (PST):
Mon-Fri: 8:30AM - 5:30PM
Sat: Closed
Sun: Closed

Shipping & Return Policy

Return Policy

All damaged or defective items must be reported and shipped within 10 days upon receiving merchandise for store credit.

Shipping and handling charges are non-refundable. If you are unsatisfied with your purchase, we will kindly issue a store credit. For a return request submitted within 7 days upon receiving your merchandise. All approved returns must be shipped within 48 hours after approval. We are not responsible for shipping fees on any undamaged merchandise. All clothing is subject to inspection, and must be approved by SALTY. Any returns sent back without prior approval will NOT receive store credit.

All returns are issued by store credit only. No refunds will be given. All items/merchandise without SALTY labels, cannot be returned or exchanged. All returned items will be charged a 20% re-stocking fee excluding damages. Please email to [email protected] for RA request.

Please add e-mail address for customer service email.
Thank you.


Shipping Policy

All orders will be shipped via UPS GROUND, unless specified otherwise. Other shipping options include: UPS NEXT DAY, UPS 2 DAY, UPS 3 DAY, UPS GROUND COLLECT (Recipientís Account), FedEx (Recipientís Account only), UCL, and DELIVERY to local freight forwarders only. Please note that charges for UPS NEXT DAY, UPS 2 DAY, and UPS 3 DAY are more costly.

SALTY will not be held responsible for shipping charges that are more costly than what the customer anticipates.

Shipping charges are determined only after the package is sealed and weighed. If you are unsure about a shipping method, please contact us at 213-275-1565 and we will gladly assist you. All shipments must be made to a valid address within the US and Canada. PO Boxes and international addresses (excluding Canada) are invalid.

Customers are held responsible for paying all duties, taxes, customs fees, and other fees for their merchandise.

Duties on goods can vary widely depending on the product and the country of which it was manufactured in. Your local post office or carrier can give you information on the method of payment accepted for duties, taxes and other fees collected upon delivery. All orders placed before 12:00pm PST with a valid credit card will be shipped out the same day.

Orders placed after 12:00pm PST will ship out on the following business day. Orders are shipped Monday through Friday, excluding major holidays. If your credit card is declined, your order will be shipped once payment is released. If your payment is not released within a timely manner, we may cancel your order at our discretion.

*FREE SHIPPING Offer Can Only Be Delivered To Locations In The Continental United States. (Sorry, But This Offer Is Not For Recipients In Alaska, Hawaii, Puerto Rico, U.S.V.I. Etc.)*

Cancellation Policy

Cancellation Policy

To cancel orders placed with us at Salty, please contact us by phone or by sending a message through the "Message" system accessible at the top of any page. Cancellation requests should be made within the same day the order was placed. Cancellations require authorization before order completion and we reserve the right to charge up to 15% of the value of the canceled merchandise for handling. Confirmed cancellations will be reflected in the "Order Status" section under "Status" after they have been approved.