About On Twelfth Clothing
Manufacturers of On Twelfth Clothing
BOLD, BEAUTIFUL, EFFORTLESSLY YOU
Here at On Twelfth, we LOVE clothes. More importantly, we love to have fun in Our clothes.
Our designs are inspired by trends of the moment with aspirations to achieve a bold, beautiful, and effortless fashion trifecta. Spanning chevron embroidery and crochet laces to smocked detailing and spaghetti fringe, this super-chic contemporary collection is at the intersection of high style and blissful design. Trend-coveters rejoice, this label is all you need for effortless outfits with an extraordinary edge. Our OnTwelfth team is especially passionate about denim and jackets, but because we LOVE clothes, we do it all.
On Twelfth sends our LOVE to all of our followers, and we look forward to continuing the connection...
In just 4 years, we have grown to become an exciting global women's clothing brand. Today, we have showrooms to support more than 3000 boutiques who currently sell On Twelfth apparel across four continents. Every season, we continue to create innovative styles which transcend and inspire fashion trends that gain the adoration of trendy women, critics, and fashion bloggers alike.
748 E. 12th St. #2
Los Angeles, CA 90021
Business Hours (PST):
Mon-Fri: 8:00AM - 5:30PM
On Twelfth Clothing's Return Policy
In general, all sales are considered final. All claims, including non-defective item returns, must be made within five (5) days after receipt of goods. Please contact us for a Return Authorization (RA) number as goods will NOT be accepted without prior authorization from our company. Any returns or credits will NOT be issued without a RA number. All RA requests will be authorized or declined within 30 days of the receipt of merchandise. A restocking fee of up to 10% of the value of the merchandise may be imposed on non-defective returns. Please contact us for our policy on damaged or defective item returns.
On Twelfth Clothing's Cancellation Policy
To cancel orders placed with us at On Twelfth Clothing, please contact us by phone or by sending a message through the "Message" system accessible at the top of any page. Cancellation requests should be made within the same day the order was placed. Cancellations require authorization before order completion and we reserve the right to charge up to 10% of the value of the canceled merchandise for handling. Confirmed cancellations will be reflected in the "Order Status" section under "Status" after they have been approved.
On Twelfth Clothing's Shipping Policy
Orders will generally be shipped within two (2) - three (3) business days after receipt of full payment and depending on availability of goods. Orders will be shipped by the selected shipping method chosen at the time the order was placed, unless other arrangements have been made. A single order may not be shipped to multiple shipping addresses.