Manufacturers of GILLI
1100 S. San Pedro St. #C-7
Los Angeles, CA 90015
Business Hours (PST):
Mon-Fri: 8:30AM - 5:30PM
Shipping & Return Policy
Gilli will not accept any products that have been purchased over 15 BUSINESS days from the date of arrival to the customer?s facility as stated in original invoice. All returns require a Return Authorization (RA) Form. Please email inquiry to [email protected] and make sure to include: Invoice#, Style#, Color and Quantity. You will receive a copy of the RA via email. Please make sure to include it in the package being returned. All packages must be in new, re-sellable condition and must be in a complete pack as initially purchased and shipped to us at buyers? expense. All return packages must be sent back to GILLI / LE LIS - Attn: Returns 2939 Bandini Blvd, Vernon CA 90058. Upon return, our QC department will inspect the goods and issue a credit memo if the claim is approved. If items are DAMAGED, images must be e-mailed.
Please inquire about this store's cancellation policy.
To cancel orders placed with us, please contact us by phone or by sending a message through the "Message" system accessible at the top of any page. Cancellation requests should be made within the same day the order was placed. Cancellations require authorization before order completion and we reserve the right to charge up to 15% of the value of the canceled merchandise for handling. Confirmed cancellations will be reflected in the "Order Status" section under "Status" after they have been approved.