About Fe Forever
Manufacturers of Fe Forever
Here at Fe Forever, we are a women's clothing wholesaler, which has been family owned and operated since 1996. Everything from design to production is all done within the family. We specialize in Women's dresses, which are bought and sold throughout the world. Absolutely everything we sell is handmade and sewn in our factory in Los Angeles, CA to ensure the highest quality for our customers.
We are always striving to find the most fashionable and trendy styles, coming out with new designs and styles weekly. Please check back with us often to see our latest styles!
1200 S. San Pedro St. #102
Los Angeles, CA 90015
Business Hours (PST):
Mon-Fri: 8:00AM - 5:30PM
Fe Forever's Return Policy
We take great pride in our reputation for quality and excellent value. If there was a problem with the order that you received, such as wrong items or defects, we will provide you with a prompt exchange or credit.
ALL RETURNS & EXCHANGE ORDERS MUST BE NOTIFIED WITHIN 7 DAYS UPON RECEIVING THE ORDER.
Return credits will be issued after receipt of items and after they have been inspected by our Returns Department. Items must be returned in its original package.
ALL CLEARANCE ITEMS ARE FINAL SALE, AND THEY CAN NOT BE RETURNED.
We will not accept any items if...
Or any other damage caused by the receiver
ALL RETURNS MUST HAVE A RETURN AUTHORIZATION NUMBER (RA#)
Please contact us via e-mail at FeForeverUSA@gmail.com to receive an RA#.
Once you notify us with your return request, we will provide you with a Return Authorization Number. Please add the Return Authorization Number on the return box before you ship it out. This way we will be able to issue the refund faster without any confusion.
We recommend you to send your return via an insured carrier. We are not responsible for lost returns. Customers will be responsible for all shipping charges incurred for delivery and exchanges, including rush charges.
All other returns that surpasses the return period, excluding manufacturer defects, are subject to a 20% restocking fee.
Fe Forever's Cancellation Policy
To cancel orders placed with us at Fe Forever, please contact us by phone or by sending a message through the "Message" system accessible at the top of any page. Cancellation requests should be made within the same day the order was placed. Cancellations require authorization before order completion and we reserve the right to charge up to 15% of the value of the canceled merchandise for handling. Confirmed cancellations will be reflected in the "Order Status" section under "Status" after they have been approved.
Fe Forever's Shipping Policy
It is an essential job for us to make sure we deliver our customer's orders complete and on schedule. We know that for some of our customers, time is a very valuable thing and we want to make sure it is not wasted. That is why we have chosen UPS exclusively for our main shipping carrier.
THESE ARE THE DELIVERY METHODS UPS OFFERS:
UPS Ground Shipping
Delivery within 7 business days for orders placed by 11 AM PST, MON-FRI.
UPS 3 Day Select
Delivery within 4 business days for orders placed by 11 AM PST, MON-FRI.
UPS 2nd Day Air
Delivery within 3 business days for orders placed by 11 AM PST, MON-FRI.
UPS Next Day Air
Delivery within 2 business day for orders placed by 11 AM PST, MON-FRI.
Allow one additional day for Hawaii and Alaska.
International clients may wish to use a freight forwarder or different shipping company. Please write in the notes, which shipping company you would like to use, and we will let you know if the option is available.
We try our best to ship out your orders on the same day, but with a high volume of orders it may take up to 48 hours when all items are in stock. Usually if we receive the orders before 11:00 AM PST, there is a higher chance that your order will be shipped out the same day. If you urgently need your order, you can always make a special request to our sales representative by leaving us a comment on the check-out box or by via e-mail/fax/telephone. We will try our best but we cannot make any guarantees because it will vary with how long the queue is.
The UPS pick-up truck always arrives by 3:00PM PST, we must prepare all shipments by this time. If you order after 11:00 AM PST we might not be able to prepare it on time. In this case, the shipment will be passed onto the next day.
Even though our main carrier is UPS, we do offer other carriers exclusively for our international customers. Please give us your carrier information in your order and we can confirm whether we can ship with them.