The Original Wholesale Fashion Marketplace

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About CIEN

Manufacturers of CIEN


Welcome to Avec Cien!

We have been in women's wholesale clothing industry since 1995 located in Downtown, Los Angeles. We are proudly manufacture our clothing lines with great quality. What’s not to love about our women’s dress, tops and bottoms and two piece outfits? Shop our new season collections to make you look effortlessly stylish!

Contact Information

Address:
1015 Crocker St. #Q-03
Los Angeles, CA 90021

Business Hours (PST):
Mon-Fri: 8:30AM - 5:30PM
Sat: Closed
Sun: Closed

Shipping & Return Policy

Return Policy

Returns/Exchanges:

ALL WHOLESALE ORDERS ARE FINAL AND CANNOT BE RETURNED OR EXCHANGED.


Exchanges or store credit may be issued for damaged or defective items that are reported within 14 days upon receiving delivery.

The procedure for returning damaged or defective merchandise is as follows:
You will need to email [email protected] for return request with information. We will response within 2 days once your request has been reviewed.
If your return request has been approved, store credit will be issued to your account once we have received the returned items and will automatically be applied to your next invoice.
We don't provide refund for unsatisfied with your merchandise from an online order, we will gladly issue store credit for a return request submitted within 7 days upon receiving delivery.
All returns are issued by store credit only. No refunds will be given.
Shipping and handling charges are non-refundable.
All returns must be approved prior to shipping to receive credit. Any returns sent to our showroom without prior approval will NOT receive store credit.
Any requests for returns and exchanges after 14 days will not be approved.


Shipping Policy

UPS GROUND :3-5 BUSINESS DAYS
UPS 2ND DAY
UPS 3RD DAY
UPS NEXT DAY
USPS PRIORITY :TAKES ONE DAY PROCESSING TIME
USPS EXPRESS
PICK UP
DROP OFF

Cancellation Policy

Cancellation Policy

To cancel orders placed with us at CIEN, please contact us by phone or by sending a message through the "Message" system accessible at the top of any page. Cancellation requests should be made within the same day the order was placed. Cancellations require authorization before order completion and we reserve the right to charge up to 15% of the value of the canceled merchandise for handling. Confirmed cancellations will be reflected in the "Order Status" section under "Status" after they have been approved.