Manufacturers of Zoara
16103 Central Avenue
La Puente, CA 91744
Business Hours (PST):
Mon-Fri: 10:00AM - 4:00PM
Shipping & Return Policy
In general, all sales are considered final. All claims, including non-defective item returns, must be made within five (5) days after receipt of goods. Please contact us for a Return Authorization (RA) number as goods will NOT be accepted without prior authorization from our company. Any returns or credits will NOT be issued without a RA number. All RA requests will be authorized or declined within 30 days of the receipt of merchandise. A restocking fee of up to 30% of the value of the merchandise may be imposed on non-defective returns. Please contact us for our policy on damaged or defective item returns.
IN STOCK ORDERS WILL SHIP WITHIN 72 HOURS OF BEING PROCESSED. PREORDER STYLES WILL AUTOMATICALLY SHIP AS AVAILABLE.
IF NEEDED TO BE CONTACTED PRIOR TO SHIPPING, PLEASE SPECIFY IN THE NOTES.
WE ARE NOT RESPONSIBLE FOR DUPLICATED STYLES/ORDERS.
ALL ORDER SHIPPING FROM FACTORY IN CHINA . (DHL SHIPPING ALL WORLD WIDE. 3 ~ 7 DAY. Including Saturday and Sunday)
DROP OFF ORDER 2 ~ 3 DAY
Thanks for your business!
-The ZOARA Team
If an order cancellation is necessary, a written request must be submitted within 48 hours of placing the order. Any cancellations submitted outside of the 48 hour window, will not be accepted.