Manufacturers of Zenana
Founded in 2003 in downtown Los Angeles, We offer must-have basics and trendy basics.
We continue to develop fabrics to provide the best quality clothes at an affordable price.
** SHIPPING: It takes about 5~7 days for us to ship out from order date. Our warehouse is backed up due to the large number of orders and because our warehouse is under construction. **
** We PRE-AUTHORIZE your payment with an estimated shipping charge to process the order. Actual amount will be charged after the order is complete with adjusted amount if there is any. Pre-authorized transactions will most likely be displayed as PENDING on your account but only actual amount will be processed and completed within 3 to 5 business days depending on your financial institute. **
1100 S. San Pedro St. #K02
Los Angeles, CA 90015
Business Hours (PST):
Mon-Fri: 8:00AM - 5:30PM
Shipping & Return Policy
In general, all sales are considered final. All claims, including non-defective item returns, must be made within five (5) days after receipt of goods. Please contact us for a Return Authorization (RA) number as goods will NOT be accepted without prior authorization from our company. Any returns or credits will NOT be issued without a RA number. All RA requests will be authorized or declined within 30 days of the receipt of merchandise. A restocking fee of up to 30% of the value of the merchandise may be imposed on non-defective returns. Please contact us for our policy on damaged or defective item returns.
* SHIPPING: Due to construction at our warehouse, it takes about 4~5 days for us to ship out from order date at the moment. We apologize for a delay and inconvenience. *
To cancel orders placed with us at Zenana, please contact us by phone or by sending a message through the "Message" system accessible at the top of any page. Cancellation requests should be made within the same day the order was placed. Cancellations require authorization before order completion and we reserve the right to charge up to 15% of the value of the canceled merchandise for handling. Confirmed cancellations will be reflected in the "Order Status" section under "Status" after they have been approved.