Zenana Newest Updates: 01/13
Plus Size Pants
Camis And Tanks
Manufacturers of Zenana
KC Exclusive, Inc. (DBA : Zenana, Zenana Outfitters, Love Peace Hope, Zenana Premium, Zenana Jeans, Zenana Signature, Zenana M, Zenana Girls, Zenana Sports) is a wholesale women's apparel manufacturing company. The company was founded in 2003 by Steve J. Choi and has experienced rapid growth through the years. We are located in the high traffic wholesale fashion district in downtown Los Angeles and serve to our customers from our showroom and through online wholesale.
We specialize in women's casual basic apparel such as tank tops and t-shirts, active wear, sweaters, denims, woven & knit trend novelty, and dresses. Currently, we have production plants in China, Cambodia, Vietnam, Nicaragua, Bangladesh, Indonesia and more. Our 260,000 sq ft warehouse houses a huge volume of inventory to meet the demands of our customers.
We are always looking to form new strategic international partnerships, introduce new products, and strive for continuous improvement in order to maintain our competitive advantages in the rapidly changing industry. We provide our customers with styles from the very basic to the trendy and are committed to offering signature products and unmatched service. The highest standards of creativity, integrity, quality, and innovation are applied to our products.
1100 S. San Pedro St. #M10
Los Angeles, CA 90015
Business Hours (PST):
Mon-Fri: 8:00AM - 5:30PM
Zenana's Return Policy
In general, all sales are considered final. All claims, including non-defective item returns, must be made within five (5) days after receipt of goods. Please contact us for a Return Authorization (RA) number as goods will NOT be accepted without prior authorization from our company. Any returns or credits will NOT be issued without a RA number. All RA requests will be authorized or declined within 30 days of the receipt of merchandise. A restocking fee of up to 30% of the value of the merchandise may be imposed on non-defective returns. Please contact us for our policy on damaged or defective item returns.
Zenana's Cancellation Policy
To cancel orders placed with us at Zenana, please contact us by phone or by sending a message through the "Message" system accessible at the top of any page. Cancellation requests should be made within the same day the order was placed. Cancellations require authorization before order completion and we reserve the right to charge up to 15% of the value of the canceled merchandise for handling. Confirmed cancellations will be reflected in the "Order Status" section under "Status" after they have been approved.
Zenana's Shipping Policy
Orders will generally be shipped within two (2) - three (3) business days after receipt of full payment and depending on availability of goods. Orders will be shipped by the selected shipping method chosen at the time the order was placed, unless other arrangements have been made. A single order may not be shipped to multiple shipping addresses.