About Winter Lennon
Manufacturers of Winter Lennon
Winter Lennon is a family business named for our twin girls, Winter and Lennon. We focus on bohemian style and use lace, crochet and cotton fabrics to create layering pieces that become wardrobe staples. Most of our items can be worn year-long and come in dreamy neutrals and earth tones. We are based in Dallas, TX.
606 N. Edgefield Ave.
Dallas, TX 75208
Business Hours (CST):
Mon-Fri: 9:00AM - 5:30PM
Winter Lennon's Return Policy
Merchandise approved for return must arrive in mint condition, meaning: unopened and unworn with the manufacturers' seal.
If the merchandise is returned opened, there will be a minimum 20% restocking fee charged.
If the merchandise is damaged, worn, altered or at all tampered with, it is not eligible for an exchange or refund.
There is a 20% restocking fee minimum on ALL RETURNED GOODS FOR CREDIT after 7 business days from receipt of merchandise.
It is the customer's responsibility to bring or ship the products to our warehouse for exchange if the item was not defective, or damaged.
No refunds or exchanges are issued after 15 days from receipt of merchandise.
Under no circumstance will a refund be issued for custom orders unless merchandise is defective or damaged.
Claims for any damage must be made within 2 days upon receipt of merchandise and all items returned for credit must be in the original packaging with all parts included. "All parts" includes, but is not limited to boxes, wrapping, poly bags, etc. Shipping and handling are non-refundable. (Including but not limited to all refused and unaccepted packages.)
Winter Lennon's Cancellation Policy
If an order cancellation is necessary, you must contact Winter Lennon within 24 hours from placing your order via email or phone call. The request must then be approved before any order can be cancelled. We reserve the right to charge up to 15% of the value of the canceled merchandise for handling.
Winter Lennon's Shipping Policy
Orders will generally be shipped within two (2) - three (3) business days after receipt of full payment and depending on availability of goods. Orders will be shipped by the selected shipping method chosen at the time the order was placed, unless other arrangements have