VELZERA Newest Updates: 01/18
Manufacturers of VELZERA
VELZERA is proud to present the latest Women's fashion at your very doorstep. Located in the heart of Los Angeles' fashion district, our team actively pursues offering our customers high quality apparel at affordable prices.
VELZERA's recipe to success is its fast fashion approach. Our sensitivity to time is what drives us to continuously offer our customers new styles, new designs at such short windows.
With a strong foothold in manufacturing products both domestically and overseas, we aim to cater a wide range of clientele needs.
Feel free to contact us any time and we will be happy to assist you.
807 E. 12th St. #127
LOS ANGELES, CA 90021
Business Hours (PST):
Mon-Fri: 9:00AM - 5:30PM
VELZERA's Return Policy
In general, all sales are considered final. All claims, including non-defective item returns, must be made within five (5) days after receipt of goods. Please contact us for a Return Authorization (RA) number as goods will NOT be accepted without prior authorization from our company. Any returns or credits will NOT be issued without a RA number. All RA requests will be authorized or declined within 30 days of the receipt of merchandise. A restocking fee of up to 30% of the value of the merchandise may be imposed on non-defective returns. Please contact us for our policy on damaged or defective item returns.
VELZERA's Cancellation Policy
To cancel orders placed with us at VELZERA, please contact us by phone or by sending a message through the "Message" system accessible at the top of any page. Cancellation requests should be made within the same day the order was placed. Cancellations require authorization before order completion and we reserve the right to charge up to 15% of the value of the canceled merchandise for handling. Confirmed cancellations will be reflected in the "Order Status" section under "Status" after they have been approved.
VELZERA's Shipping Policy
Orders will generally be shipped within two (2) - three (3) business days after receipt of full payment and depending on availability of goods. Orders will be shipped by the selected shipping method chosen at the time the order was placed, unless other arrangements have been made. A single order may not be shipped to multiple shipping addresses.