Our company, Urbanarteez, is located in Los Angeles. As a group of graphic designers, we wanted to showcase our different creative visions and styles to bring you our unique designs.
Our production process takes about 1-7 business days after receipt of order. We thank you for your understanding. If an order is going to take longer than expected, we will contact you. If there are any items that need to be rushed, Please let us know, so we can make proper arrangements.
If you have any questions, please email us. We will respond within 24 hours.
Contact Information
Address: 1520 E. Adams Blvd. Los Angeles, CA 90011
All sales are not subject to a refund . In some cases, only merchandise exchanges or store credit may be issued.
All returns will not have a restocking fee for 7 days if the returned merchandises is returned in unopened original conditions. If the package is returned in opened condition, there is a minimum 10% restocking fee.
20% restocking charge on ALL RETURNED GOODS FOR CREDIT after 7 days .
It is the customer's responsibility to bring the products to our facility for exchange .
No store credit is issued after 15 days.(Absolutely no returns for special orders)
Any claims for damages and shortage must be made within 2 days upon receipt of merchandises for replacements or store credit. We do not issue cash refunds.
Unit Prices on this invoice does not include shipping and handling. Shipping and Handling charges are non refundable. (including but not limited to all refused and unaccepted packages)
Shipping Policy
All productions are made-to-order and NO, SAME DAY SHIPPING.
Those orders received after 2pm Pacific Time will be processed on 2nd business days.
Our productions takes 1-7 business days after order is processed.
Please note that your shipping & handling fee will be added and updated to your final invoice.
Cancellation Policy
Cancellation Policy
We have an all sales are final policy. Cancellations must be made within 24 hours of the purchase. If an order cancellation is necessary, a written request to the manufacturer must be approved before any order can be cancelled. Thank you for visiting us on LA Showroom and we hope to work with you in the near future.
