Exclusive Member
Buyer's Club: Rewards Program
Special Promotion

FREE UPS Ground Shipping on orders over $300.00

FREE UPS GROUND SHIPPING ON ORDERS OVER $300.00.

Twelve Months is offering FREE UPS Ground Shipping on orders over $300.00. Enter promo code "freeship" in the comment box at the time of checkout to take advantage of this offer. Limited to the contiguous USA only.
Offer Expires : Dec 31 2017

*Discounts will be applied AFTER checkout and final confirmation of order. Contact Twelve Months for details.

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Shop Twelve Months

About Twelve Months

Manufacturers of Twelve Months

Contact Information

Address:
1015 S. Crocker St. Suite R2
Los Angeles, California 90021

Business Hours (PST):
Mon-Fri: 8:30AM - 6:00PM
Sat: Closed
Sun: Closed

Shipping & Return Policy

Return Policy

In general, all sales are considered final. All claims, including non-defective item returns, must be made within five (5) days after receipt of goods. Please contact us for a Return Authorization (RA) number as goods will NOT be accepted without prior authorization from our company. Any returns or credits will NOT be issued without a RA number. All RA requests will be authorized or declined within 30 days of the receipt of merchandise. A restocking fee of up to 30% of the value of the merchandise may be imposed on non-defective returns. Please contact us for our policy on damaged or defective item returns.

Cancellation Policy

Cancellation Policy

All sales are not subject to a refund. In some cases, only merchandise exchanges or store credit may be issued.
If an order cancellation is necessary, a written request to the manufacturer must be approved before any order can be cancelled.
All returns will not have a restocking fee for 7 days if the returned merchandise is returned in unopened condition with the manufacturers' seal.
If the package is returned in opened condition, there is a minimum 10% restocking fee.
20% restocking charge on ALL RETURNED GOODS FOR CREDIT after 7 days.
It is the customer's responsibility to bring the products to our facility for exchange.
No store credit is issued after 15 days. (Absolutely no returns for special orders.)
$25.00 charge for any returned checks.
Claims for any damage must be mad within 2 days upon receipt of merchandise and all items returned for credit must be in the original packaging with all parts included.
Price on this invoice does not included shopping and handling fees.
Shipping and handling are non refundable. (Including but not limited to all refused and unaccepted packages.)